David Justin Lugo
Bergenfield,NJ
Summary
Driven professional with a track record of enhancing customer satisfaction through efficient route planning and timely deliveries at Sopranos Pizza & Pasta House. Skilled in communication and advanced planning, adept at managing high-pressure situations and improving operational flow. Demonstrated ability to leverage foreign language skills in providing exceptional service and fostering positive customer interactions.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Sopranos Pizza & Pasta House
New Milford, NJ
05.2024 - 08.2024
- Delivered pizzas to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Ice Cream Server
Build Your Yogurt
Tenafly, NJ
04.2024 - 08.2024
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Ice Cream Server
Build Your Yogurt
Tenafly, NJ
01.2023 - 08.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Waiter's Assistant
La Bella Roma Pizzeria
Paramus, NJ
04.2022 - 10.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Bachelors - Finance/Accounting
Sacred Heart Univeristy
Fairfield, CTHigh School Diploma - Education
Bergenfield High School
Bergenfield06.2023
Skills
Foreign Language
Actively Moving
Materials transport
Advanced planning
Communication Skills
Accomplishments
National Honor Society
Vice President of National Honor Society
Languages
Spanish
Professional Working
Timeline
Delivery Driver
Sopranos Pizza & Pasta House
05.2024 - 08.2024
Ice Cream Server
Build Your Yogurt
04.2024 - 08.2024
Ice Cream Server
Build Your Yogurt
01.2023 - 08.2023
Waiter's Assistant
La Bella Roma Pizzeria
04.2022 - 10.2022
Bachelors - Finance/Accounting
Sacred Heart Univeristy
High School Diploma - Education
Bergenfield High School