David K. Deal
Rancho Santa Margarita,CA
Summary
I've been exposed to a variety of environments that has shaped the person I am today. I can easily adapt to a company's preferred way of doing things. I'm: honest, respectful, hard-working, loyal and easy to work with in a team environment. My greatest skill is the ability to empathize and connect with people. My greatest fault is being too hard on myself when clients are not taken care of in a timely and efficient manner. I aim to please and truly do enjoy feeling satisfied in the work I do.
Overview
10
10
years of professional experience
Work History
Account Manager
Bisco Industries Inc.
10.2023 - Current
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Anticipated clients' needs by staying in touch on regular basis.
Leasing Professional
Greystar Property Management
03.2023 - 07.2023
- Collected rent and tracked resident payments and information in computer system.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Registered clients on database to enable tracking history and maintain updated records.
- Greeted clients, showed apartments, and prepared leases.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Leasing Consultant
Gerson Bakar & Associates
08.2017 - 03.2023
- Build relationships with new and current residents
- Assist the Maintenance Department with work orders.
- I also met or exceeded expected occupancy percentages with our Sales Team consistently
- Kept properties in compliance with local, state and federal regulations.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Coordinated appointments to show marketed properties.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Driver
Prime Inc
02.2017 - 08.2017
- Deliver freight all over the U.S.A.
- Complied with D.O.T. Guidelines
- Always kept clear communication with my dispatcher to ensure we are both on the same page for pick-ups and drop offs of freight to meet deadlines
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Doing daily pre-trip and post trip inspections on the tractor and trailer to ensure a safe transport for myself and others on the road.
Banker/Teller/Notary
U.S. Bank
04.2014 - 02.2017
- Offer first class customer service to our clients, while finding ways to deepen the relationship with additional services
- I worked with auto loans, lines of credit, credit cards, checking/savings accounts, and Home Equity Loans
- I also provided the occasional Notary service for the public.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Educated customers on use of banking website and mobile apps.
- Identified sales opportunities and referred customers to branch partners in financial services.
Education
Saddleback Community College
Mission Viejo, CA2003
High School Diploma -
Dana Hills High School
Dana Point, CA06.1999
Skills
- Safe Work Practices
- Microsoft Office
- Fair Housing Compliance
- Cash Handling
- Corporate Policies and Procedures
- Background Checks
- Recordkeeping
- Professional Relationships
- Income Verification
- Sourcing
- B2B Sales
- Cold Call Sales
Languages
Spanish
Limited Working
Timeline
Account Manager
Bisco Industries Inc.
10.2023 - Current
Leasing Professional
Greystar Property Management
03.2023 - 07.2023
Leasing Consultant
Gerson Bakar & Associates
08.2017 - 03.2023
Driver
Prime Inc
02.2017 - 08.2017
Banker/Teller/Notary
U.S. Bank
04.2014 - 02.2017
Saddleback Community College
High School Diploma -
Dana Hills High School
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