David Kang

· Accessories

- Perform daily & weekly installation forecast to ensure there are no shortages and hinder the port operation flow

- Perform investigation on any parts discrepancies to troubleshoot and resolve discrepancies

- Coordinated/executed CX50, CX50H, CX50 Meridian/Apex port trainings

· Quality Concerns/Audits

- Perform monthly audits for Accessory installations, infrastructure, process and carrier

- Document/records the quality concerns and report to stakeholders

- Issues and leads 8D investigations, files PCRs and communicates to stakeholders

· Collaboration with 3PL/MTMUS

- Lead countermeasures for improvement in Accessories flow to resolve any issues

- Perform Gemba with 3PL

- Collaboration with 3PL to execute any MNAO’s needs

- Support on MTMUS’s needs for troubleshooting, countermeasures etc.

- Collaboration with MTMUS to execute any MNAO’s needs

· Support Port Manager

- Partner with the Port Manager to plan daily vehicle movement into/through/out of the port with the 3PL and align processing with rail/truck capacity

- Coordinate monthly production planning with the 3PL; forecast SIT hours, set/track daily ship volumes, and execute recovery plans to deliver month- and quarter-end wholesale objectives

- Manage dwell and aged inventory with the 3PL against Mazda velocity targets; prioritize Category 1/sold units and regional/dealer needs

- Enforce quality repair processes with the 3PL and MTMUS; track vehicle progress to completion and verify compliance

- In coordination with Port Manager, conduct monthly/quarterly performance reviews with the 3PL; highlight wins and close shortfalls via root-cause, corrective actions, and Kaizen

- Manage/Analyze/report any e-containment status to the Columbia, USA, Canada, Puerto Rico, Mexico bound units

· Quality Assurance

- Led project of reducing non-conformance parts and reduced non-conformance quarantine rate from 12% to 5% per month

- Reduced customer claim of $52,000 to $0 by identifying an exact root cause of non-conformance parts at customer’s site

- Assisted implementing and verifying 4M change management

- Accomplished to receive approval for a product that wasn’t approved for Color Harmony approval process by presenting color differentiation by machine settings

- Manage +16 products of Certificate Of Analysis per shipment for customers

- Reduced 3 monthly claims to 1 per 3 months by actively communicating and building relationship with customers

- Initiate, assign, investigate and manage closure of corrective actions including 8D report, implementing quality assurance procedures

· Quality Control

- Created +20 work instructions and enhanced productivity to accurately identify defects and how to rework non-conformance parts

- Designed ISIRs for +5 products

- Reduced non-conformance inventory from 100% to 20% by develop and implementing procedures and management

- Managed Repair department (1 specialist, 6 operators) and Lab department (1 specialist, 2 operators)

- Executed lab tests and identified unusual non-conformance parts occurrence by seasons to prevent further loss

· Supplier Quality

- Prevented $30,000 loss by correctly identifying the root cause of massive non-conformance parts due to defective raw materials received

- Manage detailed reports on supplier quality, including defect rates and areas that result in flaws

- Serving as a liaison between the senior managements and the suppliers to ensure and discuss on going issues and prevent future quality issues