Goal-oriented manager with distinguished experience in Customer Package Goods, Service Industries, and Higher Education with proven leadership abilities. Expert in pushing productivity, evangelism marketing, and increasing customer satisfaction while driving revenue and sales.
Overview
28
28
years of professional experience
Work History
Adjunct Faculty
Mid-America Christian University
Moore, OK
02.2018 - Current
Facilitate Graduate/Undergraduate - Marketing and Principles of Economics courses.
Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
Demonstrated superb organization skills in classroom and with student records with 20 percent increase in submitted class evaluations.
National Sales Manager
Total Beverage Services
Norman, Oklahoma
11.2009 - 03.2020
Regional bottler providing branded and private label water and coffee products to commercial and restaurant industries.
Responsible for P&L of newly developed commercial division.
Increased Gross Sales by 12 percent first full year by refocusing marketing and sales through Direct Sales Delivery and Food Service channels.
Pioneered product branding strategies and channel development relationships through Sysco, Ben E. Keith, Shamrock, Labatt, Coke, Associated Wholesale Grocers, and US Foods.
Lead cross-functional teams, increasing employee engagement and productivity.
Conducted field sales training and marketing program implementation.
Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
General Manager
TBS-Trinity Brokerage Services
Edmond, Oklahoma
11.2007 - 11.2009
Brokerage firm specializing in sales of “Made in Oklahoma” products and Bill-Pay Services.
Contracted to launch and sale products through; Wholesale, Retail, and Food Service channels and outlets.
Cause-Marketing: Co-created and marketed “Made in Oklahoma” paper towel brand to retail (Independent and Wal-Mart) in support of “Food 4 Kids” program; co-created “America’s Kids” brand in support of America’s Kids Foundation.
Products/Services include: MIO-Paper Towels, Natural Water, Pure Prairie Creamery, Fidelity Bill Pay, Encompass Communication (Pre-Paid Service).
Oklahoma based independent grocers’ association with 245-member stores.
Increased membership by 10 percent directing all client contact activities through new membership program and through numerous trade shows.
Managed daily operations and promotions of financial services and products including money orders, bill payment, and Encompass prepaid products.
Sold and Merchandised Encompass prepaid and Gift Card Display to warehouse distributors for placement in retail channels.
Boosted Gross Sales more than $1M in less than 18 months by refocusing marketing and sales on prepaid product while elevating prepaid product revenue contribution from near 0% to 45% of total revenues.
Prepared marketing materials that would be sent out to members, which detailed new events, promotions and activities that were coming up.
Adjunct Faculty
University of Phoenix, Oklahoma City Campus, Business College
Oklahoma City, OK
11.2007 - 07.2017
Worked cooperatively with other members of faculty and staff to contribute to overall institutional effectiveness.
Coca Cola - facilitated customer service classes incorporating Beyond Customer Service material from Logical Operations business procedures and applications.
Evaluated and selected instructional materials and texts to prepare course materials and lesson plans.
Developed and kindled professional relationships with students to better communicate and enhance instruction.
Faculty of the year 2017
Education
MBA - Marketing
Oklahoma City University
Oklahoma City, OK
BBA - General Studies
University Of Central Oklahoma
Edmond, OK
Skills
Brandingundefined
Timeline
Adjunct Faculty
Mid-America Christian University
02.2018 - Current
National Sales Manager
Total Beverage Services
11.2009 - 03.2020
General Manager
TBS-Trinity Brokerage Services
11.2007 - 11.2009
Adjunct Faculty
University of Phoenix, Oklahoma City Campus, Business College