Software
Results-driven, detail-oriented professional with over 10 years’ experience in Health Care fraud detection, deterrence and prevention. Knowledgeable in both Medicare and Medicaid. Over 10 years’ experience in Quality Assurance. Developed expertise in both Business Analyst and Data Analyst roles. Superior computer skills and proven analytical ability. Excellent time management skills to meet timeliness requirements and deadlines. Additional experience in areas of loan servicing, records management, team leadership and customer relations. Strong problem-solving skills as well as a proven ability to boost efficiency and productivity. Excellent interpersonal skills with an energetic approach to the task.
Peoplesoft
Lotus Notes
Microsoft Office suite- Word, Excel, Access, Outlook and Power Point/ IBM Reflection application/ Citrix/ Ascent Capture/ Teleform/ PECOS/ Business Objects and ONE PI/ UCM/SAS/RACDW.
Overview
25
25
years of professional experience
Work History
Medicare Fraud Support Clerk/Quality Assurance Engineer/ Business Analyst
Peraton Inc./SafeGuard Services LLC
05.2013 - 06.2024
Functioned as the Subject Matter Expert for the Zone Restriction process
Point person with Customer (CMS) to receive final determinations for open investigations based on Law Enforcement triage
Served as the primary developer of the esMD process for the Northeast UPIC contract
EsMD is the CMS-mandated software utilized to transmit electronic medical records
Relied upon by all teams and Management for Ad Hoc research, analysis, reporting and/or support to projects and workload requests
Quality assurance review of outgoing workload to assure HIPAA compliance
Support the timely completion of the UPIC monthly deliverables by generating various workload reports, prepping spreadsheets and entering information on the CMSARTS website
Responsible for entering all suppressions, exclusions and release suppressions into the RAC Data Warehouse for the NE UPIC investigative Team
Responsible for records management for the NE UPIC, which includes oversight of all storage and disposal as well as the proper retention of all documents
Write, develop and generate BO reports in ONE PI and Citrix environments
Contributor to multiple efficiencies for end users such as the development of the esMD process
Prepare and scan Pre-pay and Post Pay Claims for review
Medicare Imaging Clerk/ Provider Enrollment
FCG Solutions
Camp Hill, PA
10.2011 - 04.2013
Prepared multiple claim type documents for Imaging
Managed Medicare documents
Preparing PES (Provider Enrollment Services) documents for Imaging while adhering to CMS guidelines and policies
Classification QC and Verifying in the Teleform OCR system
Faxes, Med Recs, Provider Enrollment, Claims and Appeals
Managed all aspects of provider enrollment mail
Thorough understanding of PHI to prevent HIPPA breaches
Knowledge of MCS and PECOS Systems
Lead Records Associate III
AES/PHEAA
Harrisburg, PA
01.2000 - 01.2011
Functioned as supervisory assistant
Performed Data Entry Optical Character Recognition (OCR) /Non-OCR with speed and accuracy
Performed Promissory Note Exams for Converted Loans
Conducted Quality Assurance checks for all employees in Conversions department and Quality Analysis on Federal Promissory notes
Delegated assignments to team members, plus created and maintained weekly schedule for team members
Processed Federal Loan Service Contracts
Acted as Staff Liaison between shifts for any procedural or general changes
Performed quality assurance of processed work
Assisted Supervisors and Project Managers with testing of software & special projects
Researched, analyzed and resolved issues with aberrant data for all Business Units
Trained associates, created and updated policies and procedures
Maintained integrity of sensitive documents such as Promissory Notes and Legal Documents
Designed and tested a Macro for Conversions Note Exam that increased production by over 450% without compromising the quality of work.
Education
HS Diploma -
ICS Newport-Pacific High School
2000
th -
Susquenita School
Skills
Quality Assurance-HIPPA
Data Analysis
Research & Analysis
Document management
Computers/Hardware & Software
One PI/Business Objects
SAS
Ability to work independently or with a team
Continuous Improvement
Spreadsheet & Macro Creation
Data Entry
Customer Service
Time Management
Highly proficient in Adobe Acrobat Pro
Microsoft Office Suite 2010, 2013
Program testing
Team Leadership & Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medicare Fraud Support Clerk/Quality Assurance Engineer/ Business Analyst
Server, Sous Chef, Head Chef, Kitchen Manager at Dalicia Ristorante and BakeryServer, Sous Chef, Head Chef, Kitchen Manager at Dalicia Ristorante and Bakery