Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.
Overview
11
11
years of professional experience
Work History
Warehouse Associate
Amazon
07.2022 - Current
Worked safely around moving machinery.
Worked professionally with team members and across departments to meet demands of high-volume environment.
Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
Completed fast loading and unloading of trucks carrying freight and materials.
Entered information into warehouse management system using handheld scanners and computer terminals.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Consistently lifted materials weighing as much as 45-90 pounds.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
Upheld company standards for quality, performance and accuracy across outbound operations.
Followed safe handling processes for different types of loads and materials.
Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
Checked and rechecked orders before packaging and shipping items.
Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
Balanced loads and secured items for safe and damage-free transport to destinations.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Moved shipment materials to and from designated areas using lift and hand trucks.
Sorted and delivered materials to different work areas and staff.
Material Handler
Honeywell 1944 E Sky Harbor Cir N
02.2018 - 05.2019
Provided quality control inspection support for Honeywell while partnering with manufacturing teams and leaders
Ensured that quality was maintained in all factors involved in the production process.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Used hand-held scanners and physical logs to accurately track item movements.
Transported inventory items to appropriate locations.
Kept storage areas organized, clean, and secure to fully protect company assets.
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Helped train new employees in safe practices and warehouse procedures.
Produce and Grocery Clerk
Bashas Supermarket
07.2021 - 07.2022
Provides excellent customer service daily, restock, clean and inventory the produce department and grocery department
Assisting customers on the floor, receive produce deliveries utilizing powered equipment.
Stocked shelves and organized merchandise displays for easy retrieval.
Assisted customers by finding items quickly to boost store satisfaction rates.
Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Addressed customer complaints and concerns, providing mutually beneficial solutions.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Line cook
State 48 Brewery
05.2019 - 01.2020
Utilized frying machines and commercial ranges to prepare and cook food
Clean and sanitize the department while maintaining a safe work environment
Worked well as a team with the restaurant staff.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Barista Trainer
Starbucks 8251 W, Barista
11.2015 - 01.2018
Provided excellent and knowledgeable customer service
It was my job to: make sure the customers were satisfied, maintain food quality standards, take direction from supervisors, maintain safety standards for cleanliness and sanitation
Assisted in storage maintenance, stocking and rotation of all products.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Taught proper procedures and strategies for success to new employees.
Handled cash and processed payments accurately to avoid errors.
Trained new employees in groups and in one-on-one scenarios.
Monitored supply levels at counter and maintained customer areas to meet typical demands.
Starbucks Barista/Customer Service
Safeway 13828
10.2012 - 11.2015
Stocking product, inventory management, cleaning and sanitizing departments
Setting up and breaking down display cases, utilizing saw, knives, and slicers.
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Took ownership of customer issues and followed problems through to resolution.
Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Collaborated with upper management to improve customer service processes and support structures company-wide.
Education
GED -
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ
2010
Skills
Excellent team player who enjoys working with people
Microsoft Outlook
Hand and Power Tool Operation
Excellent speaking and Customer Service skills
Computer skills—word processing, excel, power point
Quick learner, energetic, very determined
Warehouse receiving and inventory experience
Time management
Forklift Operation
Quality Control
Motivated Team Player
Adaptability and attention to detail
Purchasing Orders and Requisition
Occupational Health and Safety
Social Perceptiveness
Warehouse Operations
Health and Safety
Data Accuracy
Loading and Unloading
Writing
Pallet Jack Operation
Logistics
Leadership
Timeline
Warehouse Associate
Amazon
07.2022 - Current
Produce and Grocery Clerk
Bashas Supermarket
07.2021 - 07.2022
Line cook
State 48 Brewery
05.2019 - 01.2020
Material Handler
Honeywell 1944 E Sky Harbor Cir N
02.2018 - 05.2019
Barista Trainer
Starbucks 8251 W, Barista
11.2015 - 01.2018
Starbucks Barista/Customer Service
Safeway 13828
10.2012 - 11.2015
GED -
Maricopa Community Colleges - Estrella Mountain Community College