Summary
Overview
Work History
Education
Skills
Timeline
Generic

David M. Maldonado

Surprise,AZ

Summary

Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.


Overview

11
11
years of professional experience

Work History

Warehouse Associate

Amazon
07.2022 - Current
  • Worked safely around moving machinery.
  • Worked professionally with team members and across departments to meet demands of high-volume environment.
  • Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
  • Completed fast loading and unloading of trucks carrying freight and materials.
  • Entered information into warehouse management system using handheld scanners and computer terminals.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Consistently lifted materials weighing as much as 45-90 pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Upheld company standards for quality, performance and accuracy across outbound operations.
  • Followed safe handling processes for different types of loads and materials.
  • Used correct, safe processes for operating material handling forklifts, pallet jacks and hand trucks.
  • Checked and rechecked orders before packaging and shipping items.
  • Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
  • Balanced loads and secured items for safe and damage-free transport to destinations.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Sorted and delivered materials to different work areas and staff.

Material Handler

Honeywell 1944 E Sky Harbor Cir N
02.2018 - 05.2019
  • Provided quality control inspection support for Honeywell while partnering with manufacturing teams and leaders
  • Ensured that quality was maintained in all factors involved in the production process.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Transported inventory items to appropriate locations.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Helped train new employees in safe practices and warehouse procedures.

Produce and Grocery Clerk

Bashas Supermarket
07.2021 - 07.2022
  • Provides excellent customer service daily, restock, clean and inventory the produce department and grocery department
  • Assisting customers on the floor, receive produce deliveries utilizing powered equipment.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Line cook

State 48 Brewery
05.2019 - 01.2020
  • Utilized frying machines and commercial ranges to prepare and cook food
  • Clean and sanitize the department while maintaining a safe work environment
  • Worked well as a team with the restaurant staff.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.

Barista Trainer

Starbucks 8251 W, Barista
11.2015 - 01.2018
  • Provided excellent and knowledgeable customer service
  • It was my job to: make sure the customers were satisfied, maintain food quality standards, take direction from supervisors, maintain safety standards for cleanliness and sanitation
  • Assisted in storage maintenance, stocking and rotation of all products.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Taught proper procedures and strategies for success to new employees.
  • Handled cash and processed payments accurately to avoid errors.
  • Trained new employees in groups and in one-on-one scenarios.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.

Starbucks Barista/Customer Service

Safeway 13828
10.2012 - 11.2015
  • Stocking product, inventory management, cleaning and sanitizing departments
  • Setting up and breaking down display cases, utilizing saw, knives, and slicers.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Collaborated with upper management to improve customer service processes and support structures company-wide.

Education

GED -

Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ
2010

Skills

  • Excellent team player who enjoys working with people
  • Microsoft Outlook
  • Hand and Power Tool Operation
  • Excellent speaking and Customer Service skills
  • Computer skills—word processing, excel, power point
  • Quick learner, energetic, very determined
  • Warehouse receiving and inventory experience
  • Time management
  • Forklift Operation
  • Quality Control
  • Motivated Team Player
  • Adaptability and attention to detail
  • Purchasing Orders and Requisition
  • Occupational Health and Safety
  • Social Perceptiveness
  • Warehouse Operations
  • Health and Safety
  • Data Accuracy
  • Loading and Unloading
  • Writing
  • Pallet Jack Operation
  • Logistics
  • Leadership

Timeline

Warehouse Associate

Amazon
07.2022 - Current

Produce and Grocery Clerk

Bashas Supermarket
07.2021 - 07.2022

Line cook

State 48 Brewery
05.2019 - 01.2020

Material Handler

Honeywell 1944 E Sky Harbor Cir N
02.2018 - 05.2019

Barista Trainer

Starbucks 8251 W, Barista
11.2015 - 01.2018

Starbucks Barista/Customer Service

Safeway 13828
10.2012 - 11.2015

GED -

Maricopa Community Colleges - Estrella Mountain Community College
David M. Maldonado