Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

David M. Brown

Rutherfordton,NC

Summary

Customer-oriented employee offering 25 years of experience in retail operations, as well as 10 years in payroll administration. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals.

Overview

41
41
years of professional experience

Work History

Store Manager

Robbins Paint and Carpet
Forest City, NC
09.1998 - Current
  • Reported directly to business owner
  • Negotiated with sales representatives and vendors to achieve better pricing structures
  • Successfully set up the store on Benjamin Moore's Contractor and Commercial Pricing (CCP) program and Job Quote program.
  • Managed all store purchasing for paint and paint-related supplies and coordinated with shippers to ensure products arrived on time.
  • Assisted painting contractors and homeowners with estimating materials for jobs.
  • Recruited, trained and supervised new employees.
  • Developed strategies to maximize sales and profitability.
  • Processed Weekly Payroll for staff of 4 employees
  • Resolved customer complaints in a timely manner.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Developed relationships with suppliers to negotiate better prices.
  • Balanced bank statements, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Delegated work to staff, setting priorities and goals.

Credit Assistant

Mastercraft Fabrics Corp
Spindale, NC
11.1992 - 03.1997
  • Maintained customer files, including credit histories, payment records and account status information.
  • Assisted in the collection of delinquent accounts by following up on past due balances via telephone or mail correspondence.
  • Generated monthly aging reports for management review of customer account status.

Account Executive

ADP-Automatic Data Processing
Charlotte, NC
03.1989 - 07.1992
  • Cultivated relationships with new clients through client analysis visit and follow-up calls.
  • Managed implementation of new accounts
  • Analyzed new customers' payroll processes and converted them to ADP's payroll system.
  • Provided technical support and assistance to customer through first two payroll cycles prior to turning them over to customer service.
  • Taught training classes for new customers (usually between 6-12 clients per class).

Payroll Tax Department

ADP-Automatic Data Processing
Charlotte, NC
07.1982 - 02.1989
  • Initiated the processing of payroll tax returns for federal, state, and local taxes.
  • Maintained client payroll balances and addressed any issues with daily payroll processing
  • Coordinated the updating of new clients' prior payroll balances

Education

Bachelor of Arts - Business Administration

University of North Carolina
05.1982

Associate of Arts -

Isothermal Community College
05.1980

Skills

  • Payroll Management
  • Customer Relations
  • Product Sales
  • Customer Service

Languages

  • English

    • Timeline

    Store Manager

    Robbins Paint and Carpet
    09.1998 - Current

    Credit Assistant

    Mastercraft Fabrics Corp
    11.1992 - 03.1997

    Account Executive

    ADP-Automatic Data Processing
    03.1989 - 07.1992

    Payroll Tax Department

    ADP-Automatic Data Processing
    07.1982 - 02.1989

    Bachelor of Arts - Business Administration

    University of North Carolina

    Associate of Arts -

    Isothermal Community College

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