DAVID KENT
230 Windrose Ave Altoona,PA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clerical Assistant II
Department of Corrections
04.2024 - Current
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Composed sensitive, confidential reports and documentation.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Produced high-quality documents, presentations, and spreadsheets using Microsoft Office Suite applications.
- Collaborated with other clerical staff on special projects, improving overall office performance.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Mentored, trained and supported new staff members in office policies and procedures.
- Contributed to a positive work environment by promoting effective communication among team members.
- Processed invoices and expense reports accurately and efficiently to maintain up-to-date financial records.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Input data into spreadsheets and databases.
- Edited and proofread documents for accuracy and completeness.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Coordinated and scheduled meetings and appointments.
- Assisted with onboarding of new employees.
- Purchased and maintained office supplies.
Activities Assistant
Department of Veterans Affairs
01.2019 - 04.2024
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Provided emotional support and companionship to improve quality of life for residents.
- Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.
- Communicated with family members and other caregivers to provide updates on well-being and care of residents.
- Engaged residents through events, small groups, and personal attention.
- Scheduled movies, entertainment, and other special events.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
- Facilitated smooth transitions between activities through efficient set-up and break-down procedures, minimizing downtime for participants.
- Increased social interaction among residents through facilitating group activities and fostering a sense of community.
- Demonstrated flexibility and adaptability when faced with unforeseen circumstances or changes to scheduled programming, ensuring a consistently enjoyable experience for residents.
- Evaluated the effectiveness of each activity based on participant feedback and adjusted programming accordingly for increased satisfaction.
- Maintained cleanliness standards within activity spaces through diligent organization efforts and adherence to infection control protocols.
Education
Associate of Science - Business Management With Human Resources
Eastern Gateway Community College
Steubenville, OHSkills
- File organization
- Scheduling and calendar management
- Microsoft office
- Data entry
- Copying documents
- Maintaining records
- Typing speed
- Scanning documents
- Billing and invoicing
- Filing systems
- Document management
- Microsoft Office Suite
- File management
- Meeting support
- Office supply management
- Report generation
- Staff training
- Database maintenance
- Contract administration
- Spreadsheet creation
- Document control
- Policy enforcement
- Meeting coordination
- Travel arrangement coordination
- Calendar management
- Meeting preparation
- Scheduling appointments
- Workload management
- Record preparation
- Confidentiality handling
- Business correspondence writing
- Mail processing
- Report preparation
- Information protection
- Invoice processing
- Expense reporting
- Transcription services
- Budget tracking
- Fax operations
- Travel arrangements
- Proofreading documents
- Phone reception
- Office equipment
- Email management
- Organizing and categorizing
- Customer service
- File maintenance
- Filing and data archiving
- Verbal communication
- Digital file management
- Prioritizing work
- Time management
- Social media and promotions
- Spreadsheet management
- Clerical support
- Mail handling
- Strategic planning
- Appointment scheduling
- Administrative support
Accomplishments
Completed 2025 Lead from Every Seat
Certification
- Licensed CPR - 2019 to Current
Timeline
Clerical Assistant II
Department of Corrections
04.2024 - Current
Activities Assistant
Department of Veterans Affairs
01.2019 - 04.2024
Associate of Science - Business Management With Human Resources
Eastern Gateway Community College
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