Experienced genealogist skilled in data analysis and client consultation. Proven ability to conduct comprehensive research and deliver exceptional customer service, enhancing client satisfaction and project outcomes.
Work History
Professional Research Genealogist
27 Years 9 Months
Self-employeed | Chicopee, Massachusetts | 01.1999 - Current
Conducted comprehensive research and data analysis to enhance goals.
Identified and addressed client needs promptly to enhance research outcomes.
Collaborated with diverse resources to resolve research challenges and achieve client goals.
Delivered attentive service to clients through face-to-face, phone, and online interactions, fostering strong relationships.
Recognized by clients for providing exceptional customer service.
Maintained updated knowledge through continuing education.
Historian & Head of Research Services at Moorland-Spingarn Research Center (MSRC) at Howard UniversityHistorian & Head of Research Services at Moorland-Spingarn Research Center (MSRC) at Howard University