Summary
Overview
Work History
Education
Skills
Certification
Awards
Websites
AdministrativeAssistant
David Ruiz

David Ruiz

Parma Heights,OH

Summary

Results-driven technical professional with over a decade of experience in workflow automation and document management systems, including extensive expertise with DocuWare. Skilled in transforming complex business requirements into efficient, streamlined solutions that enhance operational performance. A proven leader in mentoring teams, implementing innovative strategies, and driving measurable process improvements that deliver tangible results.

Passionate about adapting to evolving client needs through strategic problem-solving and leveraging technology to create value. With a strong foundation in project management, technical service engineering, and solution selling, I thrive at the intersection of technology and business, ensuring seamless transitions from concept to execution.

Dedicated to empowering organizations by enhancing efficiency, boosting productivity, and fostering long-term success.

Overview

10
10

Years of Professional Experience

24
24

Years of teaching Martial Arts

Work History

Technical Service Engineering Professional I

Xerox
01.2016 - Current
  • Design and implement workflow automation solutions, leading to a 30% reduction in processing time and improved service quality across departments.
  • Spearhead mentorship initiatives for support teams, enhancing service delivery and ensuring operational excellence.
  • Develope and execute process improvement strategies that resulted in measurable efficiency gains, optimizing document management and workflow automation.
  • Conduct in-depth business analysis to align technical solutions with organizational needs, driving cost-effective operational improvements and boosting productivity

Instructor, Manager, & Website Administrator

Tracy's Karate Studio - Parma Heights
05.2001 - Current
  • Conduct karate instruction for all age groups, cultivating self-discipline, confidence, and technical proficiency.
  • Designed and manage the studio's website and e-commerce platform, improving online engagement and growing the student community.
  • Created a positive and structured learning environment, increasing student retention and satisfaction through effective coaching methods.

Warehouse Supervisor

Hudson Group
06.2009 - 01.2016
  • Streamlined warehouse logistics operations, leading to a 20% increase in shipping efficiency and a reduction in delivery delays.
  • Managed invoicing and shipment coordination, ensuring strict compliance with company standards and industry regulations.
  • Facilitated team communication, resolving issues proactively to maintain seamless operations in a fast-paced environment

Education

Associate of Arts - Multimedia

ITT Technical Institute
Strongsville, OH
06.2007

Skills

  • Analytical Thinking
  • Leadership and Mentorship
  • Project Management
  • Workflow Automation and Document Management
  • Technical Solutions and Product Demonstration
  • Solution Selling and Client Engagement

Certification

  • DocuWare Sales (DSA, DAC, DCC)
  • DocuWare Technical (DSC)
  • Microsoft Database Fundamentals
  • Essential Skills for Managing Projects
  • PSIcapture Implementation & Support Specialist

Awards

  • Kenpo International Hall Of Fame: Sustaining Member
  • 6th Degree Blackbelt

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David Ruiz