David S Woyurka

Environmental Services Housekeeping Manager

Luthercare

09.1979 - Current

Maintained required records of work hours, budgets and payrolls.
Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
Conducted regular performance evaluations for housekeeping and laundry staff, identifying areas for improvement and providing constructive feedback for professional development.
Managed staff of 16 housekeepers and laundry employees.
Scheduled and prioritized tasks to staff, overseeing work completion.
Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Trained and mentored all new personnel to maximize quality of service and performance.
Evaluated employee performance and developed improvement plans.
Assisted in budget creation for the Housekeeping Department, ensuring accurate forecasting of expenses related to staffing, supplies, equipment, and other costs.
Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay on campus.
Evaluated employee performance and recommended promotions, transfers and dismissals.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
Completed schedules and audit documentation.
Developed and implemented staff recognition programs to motivate and reward employees.
Promoted a culture of teamwork within the housekeeping and laundry department by fostering open communication channels among employees at all levels.
Established strong relationships with vendors to negotiate favorable pricing on linens, amenities, and cleaning products.
Coordinated with outside vendors to provide supplies and equipment for staff.
Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
Assisted in recruitment efforts by conducting interviews and making hiring recommendations based on candidate qualifications relevant to the role requirements.
Developed strong working relationships with vendors to ensure timely delivery of supplies and cost-effective purchasing decisions.
Managed scheduling, payroll, and performance evaluations for housekeeping staff, fostering a positive work environment that encouraged professional growth.
Fostered culture of respect and teamwork, leading by example and addressing conflicts promptly.
Self-motivated, with a strong sense of personal responsibility.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.

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