David Sisson
North Chesterfield,VA
Summary
Diagnostic technician with 7 years of residential HVAC experience, with experience from extensive diagnostics, sales and installation, 2 years of sales and project management supervising the construction of luxurious outdoor projects, and 1 year of Business to Business rental equipment management. During my career I have Developed strong organizational skills, a driven mentality to learn more, and a passion to keep improving myself. Using these skills I am a strong candidate for the position
Overview
12
12
years of professional experience
Work History
Climate & Remediation Manager
Herc Rentals
04.2023 - Current
- Managing rental equipment for air conditioning, heating, and air filtration for the Richmond territory. Controlling purchasing, maintenance, and installation.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Overseeing P&L to consistently monitor and improve profitability
- Negotiating purchase price of parts and equipment purchased from vendors
- Assisting customers in every step of their rental. Ensuring they are getting right equipment for their job, negotiating their rental, establishing company accounts, and completing installation for their project
- Experience with using heavy equipment to load/offload trucks, and using heavy machinery to move equipment on project sites.
- Educating sales reps about products available and their applications to help drive revenue
- On demand of company will travel 400 miles outside of region to assist other branches.
HVAC Technician
Woodfin
08.2022 - 04.2023
- In this position I provide thorough diagnostics on units that are failing due to incorrect installation, defects from manufacturer, or experiencing normal break downs
- Pushing up sales and upgrades to generate additional revenue, As well offering company service contract and other services while on service calls
- Gaining many additional opportunities by being educated in what other departments offer
- Having to regularly deescalate customers by approaching tense situations in a calm and understanding manner, resolving issues in the best way for the customer and the company
- Over the phone and in person giving assistance to newer technicians helping guide them through repairs
- Mostly work with DC communication systems and minisplit systems
Outside Sales
F.H.Furr
02.2022 - 08.2022
- Visited on average 4 homes daily of technician generated or advertisement generated sales leads
- During visits would take time to understand what home owner needs, completing process from sizing equipment to closing the sale on same day and completing payment
- Most commonly sold with 3-5 option lay out using methods of progressively adding discounting in strategic manners to keep focus on profitability
- Worked in tandem with installation and purchasing team to ensure projects were handled efficiently and accurately
Project Management/Outside Sales
HD Exteriors
05.2020 - 02.2022
- Designed, Sold, and Managed construction of residential luxury addons ( Decks, Patios, Porches, Sidewalks, Driveways, Siding, Roofing, and doors )
- Would meet with home owners in person or over zoom
- During meeting I would get understanding of what home owner is desiring to add on to their home, Then helping them make the decision on same day from design and material to financing and payment
- After months of preparation I would check one final time that homeowner is getting exactly what is wanted built, and that the installation team knew what that was
- During preparation, compare dimensions of the proposed project and place order for material needed to get job completed while focusing on being cost efficient
- Arrive at the home prior to permit being pulled to ensure project is possible on the home with what we are designing
- Routinely return to projects in mid construction to ensure things are being done to code as well as our company standards.
HVAC Technician
Michael & Son Services
10.2015 - 05.2020
- Served as a residential repair technician for HVAC units
- Utilizing measuring and testing equipment to provide accurate diagnostics of regular break downs on heating and air conditioning units
- Performed diagnostics and repairs on refrigerant systems including compressors, TXVs, Leaking components, and reversing valves
- Troubleshooting electrical faults of high and low voltage issues
- Most of the equipment I serviced were AC/DC inverter HVAC units with DC communication errors
- Routinely worked overtime, weekend, and holidays when scheduled as well as additional volunteer
- Maintained inventory of a service van by submitting daily counts of parts usage to have replenishment of material prepared as soon as possible
- Operated as a senior technician lead where I was responsible for multiple technicians at a time, throughout the day giving support over the phone, and arriving on site to complete work they were unable to complete
- Giving training to help them have the knowledge to do it themselves the next time
- Consistently pushing for upsales/upgrades to the existing equipment, Or offering a option of replacement to the home owner to generate additional income and provide a better service for home owners.
Server
Pancho Villas
08.2012 - 10.2015
- Served at a Mexican restaurant located off a hotel/highway hub
- I would consistently check on tables ensuring they were having a great dining experience, While helping Co-workers with their work load to ensure the entire dining room was getting great service.
Sales Associate
Famous Footwear
04.2012 - 08.2012
- Worked on the floor as a Shoe Sales Associate
- I would routinely check through the store to ensure it was in good and presentable condition
- Hand holding the customer from greeting them at the door, assisting them with finding the product they need, and completing the sale while pushing a membership contract for customers to benefit from.
Education
High School Diploma -
Culpeper County High School
01.2015
Skills
- Certifications: EPA Universal, NATE 80/90% Natural Gas Furnaces, NATE Heat Pump Systems EPA Type II, WRT/ASD certified
- Inventory Management
- Computer Skills: Excel, MS Word, Rental Man, Qlik, Zoho CRM, MOST CRM, Service Titan, Minor audio/video editing skills
- Functional level of Spanish for a work environment
Timeline
Climate & Remediation Manager
Herc Rentals
04.2023 - Current
HVAC Technician
Woodfin
08.2022 - 04.2023
Outside Sales
F.H.Furr
02.2022 - 08.2022
Project Management/Outside Sales
HD Exteriors
05.2020 - 02.2022
HVAC Technician
Michael & Son Services
10.2015 - 05.2020
Server
Pancho Villas
08.2012 - 10.2015
Sales Associate
Famous Footwear
04.2012 - 08.2012
High School Diploma -
Culpeper County High School