David Stanger
Philadelphia,PA
Overview
22
22
years of professional experience
Work History
Pricing Specialist
CertainTeed Corporation
10.2023 - Current
- Analyzes and maintains pricing records for over 60 customers designated under regional assignment.
- Audits, calculates and reconciles large sum credits for national customers for monthly, quarterly and annual rebate programs.
- Maintains copious records for any and all transactions related to credits and accruals.
- Inputs and processes all new customer accounts and ensures correct pricing per individual sales agreements.
- Provides analysis of market trends through Excel and Qlikview and liaises with the sales department regarding pertinent data per region.
- Processes daily reports of any and all liability issues pertaining to pricing related errors and instigates until resolution is completed.
Customer Accounts Specialist
CertainTeed Corporation
02.2014 - 10.2023
- Maintains customer accounts from over 60 distributors in 7 states.
- Tracks and maintains orders to guarantee prompt and successful delivery of merchandise to customers.
- Responsible for responding to all customer inquiries and concerns in a timely manner as well as overseeing every aspect of the ordering and shipping process.
- Serves as the primary point of contact for not only the customer base, but all internal departments (transportation, production, sales).
- Works across a wide range of positions to resolve any and all outstanding issues.
- Escalates any issues to the correct management representative on a timely basis.
- Maintains copious records and files to support any credits/debits issued.
- Utilizes SalesForce, SAP and other processing programs to catalog daily shipment activity as well as credits/ debits issued.
- Completed a successful conversion to entirely new processing software (SAP).
- Exceeds annual service goals achieving bonuses and salary increases each year.
Documents Processor
Conant Printing
07.2006 - 01.2014
- Duties included the scanning, printing and copying of legal documents for the extensive customer base of law firms within the Philadelphia area.
- Helped to synthesize client's requests to be easily processed by printing department.
- Maintained excellent communication between customers and home office to meet stringent deadlines, avoid costly delays and retain clients in a very competitive environment.
- Served as informal liaison to various IT support networks and helped to trouble shoot technical difficulties as needed.
- Worked with dispatch to ensure timely deliveries and pick ups of all incoming copy work
Reservationist
The Desmond Hotel
01.2005 - 07.2006
- Represented a busy corporate center hotel/conference center to its demanding clientele of meeting and event planners as well as families and individuals.
- Assisted in event planning for a variety of occasions (corporate meetings, weddings, luncheons).
- Successfully resolved problem reservations to sustain important long-term relationships.
Director/Actor/Producer
Various Theater Companies
01.2002 - Current
- Worked in various capacities as an actor, director and producer of professional theater in the Philadelphia region.
- Responsible for managing and overseeing the collaborations of several artists (designers, actors, musicians and marketing teams) to produce theatrical productions.
Education
Bachelor of Arts - Liberal Arts
Muhlenberg College
Allentown, PA2002
Skills
- Completed Microsoft Excel Courses 1, 2 and 3 through Springhouse Education and Consulting Services
- Experienced in SAP, Salesforce, Microsoft Excel, Suite and Word
- Documentation skill
- Issue investigations
- Recordkeeping abilities
- Interpersonal Communication
- Schedule Management
Timeline
Pricing Specialist
CertainTeed Corporation
10.2023 - Current
Customer Accounts Specialist
CertainTeed Corporation
02.2014 - 10.2023
Documents Processor
Conant Printing
07.2006 - 01.2014
Reservationist
The Desmond Hotel
01.2005 - 07.2006
Director/Actor/Producer
Various Theater Companies
01.2002 - Current
Bachelor of Arts - Liberal Arts
Muhlenberg College
Similar Profiles
Damien WaaraDamien Waara
Production Supervisor at CertainTeed CorporationProduction Supervisor at CertainTeed Corporation
Hector HernandezHector Hernandez
Inspector Packer Level 2 at CertainTeed CorporationInspector Packer Level 2 at CertainTeed Corporation
Mark SullivanMark Sullivan
Material Handler II at Barrett Outdoor Living (formerly Certainteed)Material Handler II at Barrett Outdoor Living (formerly Certainteed)
ROBERT TINIROBERT TINI
Front Desk Supervisor at Courtyard MarriottFront Desk Supervisor at Courtyard Marriott
Sarah R. MoretaSarah R. Moreta
Food Service Worker- School Division at The Nutrition GroupFood Service Worker- School Division at The Nutrition Group