Daviera Eastmond
Miami,FL
Summary
Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software.
Overview
10
10
years of professional experience
Work History
Warehouse Assistant
Blue Water Shipping
01.2023 - Current
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Participated in training and development opportunities to provide workers with knowledge and skills to work productively.
- Collaborating with other departments to optimize warehouse operations and keep production high.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Receptionist
Americas Best Contacts & Eyeglasses
03.2021 - 12.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained visitor log for entering and leaving facility for security purposes.
Quality Control Implant Inspector
Zimmer Biomet Dental
03.2018 - 02.2021
- Provided technical support to production personnel.
- Updated quality control records and reports.
- Monitored product quality at all stages of production process.
- Provided feedback to production team regarding product quality.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
Security Officer
FCSS
03.2017 - 03.2018
- Reported suspicious activities and persons to law enforcement.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Courier
Five Star Shipping Company
03.2015 - 03.2017
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Drove safely at all times to avoid accidents and harm.
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Logged delivery information in tracking systems to enable real-time delivery status.
Customer Service Agent
Conduent
12.2014 - 03.2015
- Was responsible for listening and responding to custo
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Entered customer interaction details in sales system to track requests, document problems, and record solutions offered.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
Education
Certificate in Culinary Arts - Food And Nutrition
NQTCS
Greenwood, Montego Bay01.2014
Skills
- System Updating
- Utilization reporting
- Warehouse Software Systems
- Order picking and processing
References
Available Upon Request
Timeline
Warehouse Assistant
Blue Water Shipping
01.2023 - Current
Receptionist
Americas Best Contacts & Eyeglasses
03.2021 - 12.2022
Quality Control Implant Inspector
Zimmer Biomet Dental
03.2018 - 02.2021
Security Officer
FCSS
03.2017 - 03.2018
Courier
Five Star Shipping Company
03.2015 - 03.2017
Customer Service Agent
Conduent
12.2014 - 03.2015
Certificate in Culinary Arts - Food And Nutrition
NQTCS