Davika Perry
Memphis,TN
Summary
Dynamic Medical Assistant with a strong background at Orthosouth, recognized for enhancing patient satisfaction through compassionate care and efficient appointment management. Proficient in phlebotomy and electronic health records, I excel in data analysis and communication, driving improvements in clinical workflows and patient experiences. Committed to delivering quality care and operational excellence.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Orthosouth
05.2022 - 01.2025
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Improved clinical workflow with introduction of electronic health records system.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Medical Assistant
Campbell Clinic
02.2020 - 05.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Machine Operator
Sephora
12.2018 - 11.2019
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Data Analyst
Millstone Medical
03.2017 - 11.2018
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Used statistical methods to analyze data and generate useful business reports.
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
- Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
Education
Medical Assistant
Concorde Career College
Memphis, TN03.2020
High School Diploma -
Kirby High School
Memphis, TN05.2014
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- Direct patient care
- Data entry
- Phlebotomy
- Electronic health records
- Phlebotomy techniques
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Data visualization and presentations
- Data analysis
- Data cleaning
- Attention to detail
- Data validation
- Machine learning
- Strong work ethic
- Good communication
- Machinery operation
- Workplace safety
- Teamwork and collaboration
- Problem-solving
- Machinery operations
- Assembly and production
- Equipment operation
- Safety compliance
- Shipping and labeling
- Quality assurance
- Operations support
Timeline
Medical Assistant
Orthosouth
05.2022 - 01.2025
Medical Assistant
Campbell Clinic
02.2020 - 05.2022
Machine Operator
Sephora
12.2018 - 11.2019
Data Analyst
Millstone Medical
03.2017 - 11.2018
Medical Assistant
Concorde Career College
High School Diploma -
Kirby High School
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