Davika Persaud
Rosemount,MN
Summary
Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in Office.
Overview
12
12
years of professional experience
Work History
Administrative Specialist
Allstate Insurance
02.2012 - Current
- Streamlined office processes by implementing efficient document management and filing systems.
- Enhanced team productivity by providing administrative support and coordinating daily operations.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
- Maintained a professional work environment by establishing clear office policies and procedures.
- Ensured accuracy in financial records by reconciling accounts and preparing detailed reports.
- Increased efficiency in data entry tasks through the implementation of advanced software tools.
- Assisted in recruiting qualified candidates for open positions, conducting initial screenings and interviews.
- Facilitated communication between departments, organizing meetings and distributing essential information.
Cosmetologist
JCPenney Salon
06.2013 - 02.2023
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Education
Cosmetologist Licensed - Beauty Industry
Minnesota School of Beauty
Lakeville, MN09.2010
High School Diploma -
Skeldon Line Path Secondary School
Guyana04.2007
Skills
- Videoconference Preparation
- Travel Coordination
- Event Coordination
- Document Management
- Meeting Planning
- Project Planning
- Account Reconciliation
- Proficient in Computer
- Confidential Document Control
- Scheduling
- Desktop Publishing
- Business Correspondence
- Customer Relations
- Presentation Development
- Organizational Skills
- Verbal Communication
- Inventory Control
- Attention to Detail
- Data Entry
- Managing Office Supply Inventory
- Inbound Phone Call Handling
- Microsoft Excel
- Filing
- Office Administration
- Correspondence Management
- Document Retrieval
- Invoice Processing
- Presentation Design
Timeline
Cosmetologist
JCPenney Salon
06.2013 - 02.2023
Administrative Specialist
Allstate Insurance
02.2012 - Current
Cosmetologist Licensed - Beauty Industry
Minnesota School of Beauty
High School Diploma -
Skeldon Line Path Secondary School