Davin Anderson
Louisville,KY
Summary
Seasoned operations leader with a proven track record at Virtue Restaurant, DN Surprise Florist, VYBE Services, adept in strategic planning and quality assurance. Skillfully managed budgets and fostered team leadership, achieving high-quality standards. Excelled in customer service and operations oversight, driving process improvements and staff development. Demonstrated exceptional decision-making and problem-solving abilities, significantly enhancing operational efficiency and client satisfaction.
Overview
2025
2025
years of professional experience
Work History
Manager of Operations
Virtue Restaurant
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Owner
Vybe Services
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Manager of Operations
DN Surprise Florist
03.2017 - Current
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
Bank Teller
PNC Bank
04.2014 - 09.2016
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Jewelry Consultant
Kay’s
02.2014 - 07.2016
- Handled customer inquiries professionally, resolving issues promptly to uphold the brand''s reputation for outstanding service quality.
- Boosted sales revenue through effective upselling techniques and in-depth product knowledge.
- Assisted clients with selecting the perfect jewelry pieces for special occasions, such as weddings and anniversaries.
- Increased repeat business by developing rapport with clients and following up on past purchases to offer complementary products or services.
Councilor
YMCA Child Development Center
05.2011 - 09.2012
- Participated in budget planning sessions, ensuring responsible allocation of funds for key projects and programs.
- Championed environmental sustainability efforts within the community, leading to increased participation in recycling programs.
- Mentored junior staff members, fostering professional development opportunities within the council office.
- Collaborated with other council members to develop strategic plans for community growth.
Education
Bachelor - Mass Communication
Kentucky State University
Frankfort, KY05.2014
Skills
- Decision-making
- Customer service
- Quality assurance
- Strategic planning
- Problem-solving
- Time management
- Conflict resolution
- Employee training
- Public speaking
- Emergency response
- Process improvement
- Staff recruitment
- Staff management
- Team leadership
- Operations management
- Operations oversight
- Employee relations and conflict resolution
- Staff training
Timeline
Manager of Operations
DN Surprise Florist
03.2017 - Current
Bank Teller
PNC Bank
04.2014 - 09.2016
Jewelry Consultant
Kay’s
02.2014 - 07.2016
Councilor
YMCA Child Development Center
05.2011 - 09.2012
Manager of Operations
Virtue Restaurant
Owner
Vybe Services
Bachelor - Mass Communication
Kentucky State University
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