I am a, Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. With Broad experience including office management, invoicing, and dispatching. I've been recognized for exemplary customer service and team collaboration. An Entrepreneurial Owner with experience. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. I am a Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Co Owner
Souseman Soulfood LLC
Miami Gardens, FL
02.2017 - Current
Manage daily operations of business, including hiring and training staff.
Develop strategic plans to increase profitability and efficiency.
Identify new opportunities for growth, expansion, and diversification.
Review purchase orders for accuracy prior to submitting them for approval.
Create marketing campaigns to attract new customers.
Maintain relationships with existing clients by providing superior customer service.
Train new kitchen staff in food safety regulations and proper cooking techniques.
Monitor food production to guarantee quality standards are met.
Supervise the preparation of meals according to customer orders in a timely manner.
Inspect ingredients and equipment to ensure they meet quality standards.
Monitor kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Plan and prepare food product orders to maintain appropriate stock levels.
Oversee inventory and ordered ingredients to restock freezers, fridges and pantry.
Supervise food preparation staff to deliver high-quality results.
Monitor temperatures of prepared food and cold-storage areas.
Analyze recipes to determine menu prices based on cost of food, labor and overhead.
Prepare workstations with ingredients and tools to increase efficiency.
Use proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Place frequently used ingredients in proper storage containers and placed perishable items in refrigerator.
Warehouse Floor Manager
Kansas Marine Distributors
North Miami Beach, FL
12.2018 - 07.2021
Supervised and evaluated staff performance, providing feedback and guidance as needed.
Scheduled staff shifts and assigned duties to ensure efficient workflow.
Monitored inventory levels and placed orders for additional stock as required.
Coordinated and supervised the daily operations of a warehouse floor, ensuring efficiency and accuracy of all tasks.
Monitored inventory levels to ensure adequate supply of materials for production.
Reviewed shipping manifests for accuracy prior to loading merchandise onto trucks.
Trained new employees in safety procedures, job duties, and use of equipment.
Ensured compliance with all company policies regarding workplace safety and health regulations.
Set goals for team members on performance standards such as quality control, order accuracy, and timely deliveries.
Resolved conflicts between workers by facilitating open dialogue among team members.
Inspected products for defects before shipment to customers or vendors.
Managed the disposal of excess materials according to company guidelines.
Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
Trained staff on material handling processes to reduce shipping times.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Increased productivity through cross-training and thorough training of both current employees and new hires.
Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Prepared inventory for shipment by attaching tags and labels.
Lead Warehouse Associate
Associated Grocers of Florida
Pompano Beach, FL
01.2015 - 12.2018
Created detailed reports on daily activities, such as shipments received and sent out.
Managed inventory levels and cycle counts to ensure accuracy of stock.
Assisted with loading and unloading trucks using forklifts or pallet jacks when necessary.
Implemented process improvements to increase productivity in the warehouse environment.
Maintained records of all incoming and outgoing shipments, including tracking numbers and estimated delivery times.
Supervised a team of 3-4 warehouse associates, providing guidance and feedback as needed.
Coordinated with vendors regarding product availability and delivery schedules.
Completed daily document logs to track shipments and inventory.
Removed damaged products from outgoing shipments during final inspections.
Protected company inventory by maintaining and organizing storage areas.
Issued supplies, materials and products to team members based on information from requisitions.
Received and counted stock items, recording data manually or on computer for inventory purposes.
Stored and organized items in tool or supply rooms, allowing for easy retrieval.
Scheduled deliveries according to customer requirements while minimizing costs associated with shipping fees.
Participated in monthly meetings discussing goals, objectives, performance metrics., related to the warehouse operations.
Loaded and unloaded trailers with care and efficiency.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.