Summary
Overview
Work History
Education
Skills
Timeline
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Davina Loder

Wilmington,Delaware

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Bartender (Part-time)

Makers Alley/ Wilma's
06.2022 - Current
  • Created a welcoming and positive environment for all bar patrons
  • Increased number of regular customers by building rapport with new customers and providing excellent customer service
  • Kept the bar clean, maintained, and up to management standards
  • Consistently provided prompt service, managed cash payments, and maintained customer satisfaction
  • Efficiently handled customer complaints and made sure guests left happy and satisfied with their experience.

Server (Part-Time)

Chelsea Tavern
04.2020 - 06.2022
  • Served food and beverages in an efficient, courteous, and professional manner
  • Dedicated to ensuring customer satisfaction by remaining accessible and friendly
  • Skilled at anticipating, identifying, and fulfilling guests' needs
  • Thorough knowledge of menu items, beers, wines, and cocktails
  • Successfully solved customer conflict and problems when mistakes were made with orders or payments.

Customer Service Rep.(Part-Time)

Piercing Pagoda
11.2018 - 01.2020
  • Provided customers with great communication and customer service skills during their jewelry shopping experience
  • Collected and organized data for KPI reports with the knowledge of different technology systems
  • Met all requirements for daily and monthly sale numbers.

Recreational Aid NF-01 (Part-Time)

MWR Schofield Barracks
09.2017 - 06.2018
  • Managed the front desk to provide outstanding customer service and sell merchandise
  • Accountable for cash drawer during shift and drawer security coverage at all times
  • Helped with recreational activities set-up and break down.

Education

Business Administration

Delaware State University
Dover, DE
01.2020

Dover High School
Dover, DE
06.2019

Skills

  • Communication
  • Social Skills
  • Teamwork
  • Conflict Resolution
  • Reliability
  • Cash Handling
  • Customer service expertise
  • Adaptability
  • Active Listening
  • Attention to Detail

Timeline

Bartender (Part-time)

Makers Alley/ Wilma's
06.2022 - Current

Server (Part-Time)

Chelsea Tavern
04.2020 - 06.2022

Customer Service Rep.(Part-Time)

Piercing Pagoda
11.2018 - 01.2020

Recreational Aid NF-01 (Part-Time)

MWR Schofield Barracks
09.2017 - 06.2018

Business Administration

Delaware State University

Dover High School

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Davina Loder