Davina Menchion
Panama City
Summary
Dynamic HR and benefits professional with extensive experience at Walmart Stores, INC, excelling in benefits administration and compliance. Proven track record in enhancing employee relations and effectively managing open enrollment processes. Skilled in policy interpretation and FMLA comprehension, ensuring timely delivery of benefits while fostering a supportive workplace environment.
Overview
7
7
years of professional experience
Work History
Human Resources People Lead
Walmart Stores,INC
09.2022 - Current
- Manage employee benefit programs, including health insurance, dental, vision, retirement plans(401K), life insurance, disability coverage, accidental death and dismemberment insurance and disability coverage.
- Assist with recruitment and training of new hires.
- Handle changes or updates to employee benefits due to life events like marriage, childbirth, etc.
- Support team members and employee relations in researching questions and issues, while ensuring compliance with government regulations on policies and procedures, and explain plan provisions as needed.
- Work with insurance and retirement plan providers and vendors to ensure employee data is enrolled correctly and benefits are delivered on time and as needed.
- Oversee the monthly vendor invoice procedure, which encompasses auditing, tracking, obtaining approvals, and dispatching checks.
- Generate payment requests and keep cost records for different benefit programs.
Insurance Benefits Representative
Maximus
09.2018 - 09.2022
- Responded to customer requests for benefit questions, services, and company information.
- Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.
- Answered incoming phone calls to articulate product value to prospective customers.
- Processed insurance policy cancellations and renewals quickly to meet call time targets.
- Processed policy changes, and manage customer accounts.
- Reviewed and verified personal information including names, addresses, ages, and other data to ensure the accuracy of insurance company records.
- Listened attentively to new and potential clients, evaluated their needs and their financial statuses, and proposed ideal plan options for their unique circumstances and insurance needs
Education
High School Diploma -
Rosenwald High School
Panama City, FL05-2012
Skills
- Compliance
- Employee relations
- Policy interpretation
- Benefits administration
- New employee enrollment
- HR compliance
- FMLA comprehension
- Open enrollment
- Benefits explanation
- Regulatory monitoring
- New employee orientations
- Employment law
Timeline
Human Resources People Lead
Walmart Stores,INC
09.2022 - Current
Insurance Benefits Representative
Maximus
09.2018 - 09.2022
High School Diploma -
Rosenwald High School
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