Hi, I’m
Davina Meske-Corbin
Lithia Springs,Georgia
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise, and problem-solving acumen. Excels in assisting senior managers in accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized approach allows for optimization of coverage and efficient meeting of operational demands.
Overview
7
years of professional experience
Work History
Bartell Drugs
Assistant Manager
06.2023 - 12.2023
Job overview
- As an Assistant Store Manager over Operations, you are responsible for day-to-day operations, care, and service provided to our customers & patients
- My purpose was to lead your store to success through mentoring, coaching, and optimizing processes
- Your experience in training, performance management, and financials are paramount to being successful in this role.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Generated repeat business through exceptional customer service.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Oversaw daily operations to maintain store cleanliness and organization.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
Think N Grow LLC
Manager
09.2022 - 05.2023
Job overview
- Customer service comes first, ensuring all customers are promptly greeted and welcomed
- Create and execute store operations and processes consistent
- Cash handling, Bank deposits, till drops during shifts, and tracking all cash transfers
- Create and implement plans to improve the stores functionality and efficiency
- Implement store-wide operations based on protocol, on a consistent basis
- Implement sales, inventory, marketing, and merchandising strategies to maximize sales
- Drive brand loyalty by empowering team to create an outstanding customer experience
- Help implement community involvement efforts, guided by the marketing team
- Help implement marketing and in-store event strategies to increase brand awareness and profitability guided by the marketing team
- Help track and monitor merchandise levels, sell through, and customer feedback
- Manage the back of house operations, processes, and deliveries to ensure efficiency in day-to-day activities
- Finding timely resolution to employee concerns and customer complaints on a daily basis
- Possesses a strong visual merchandising sense; understanding flow of business to present the best looking, best flowing.
Applebees
Host/Carside To-Go Specialist
03.2019 - 12.2019
Job overview
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Delivered pick-up and curbside orders to guests.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Developed rapport with regular patrons to foster sense of community within establishment.
Noah's Arf
Kennel Attendant
04.2018 - 01.2019
Job overview
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Kept animals clean and free of contaminants to promote optimal health.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Developed strong relationships with clients by effectively communicating updates on their pets'' stay at the facility.
- Provided top-notch customer service to every customer and exceptional care to animals.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
- Enhanced overall animal welfare by staying current on industry best practices and integrating new techniques into daily routines.
ATS Northwest
Tele-Fundraiser Youth Event Services
06.2017 - 02.2018
Job overview
- Reinforced positive relationships with existing donors by providing timely updates on the impact of their contributions.
- Boosted fundraising results through engaging in persuasive conversations with potential donors.
- Built trust with potential donors by providing transparent information about how funds would be allocated within the organization.
- Efficiently managed time to maximize the number of quality calls made during each shift, increasing overall campaign success.
- Exceeded personal fundraising goals through consistent performance and diligent efforts to improve call techniques.
- Demonstrated adaptability by quickly learning new fundraising strategies and adjusting communication styles as needed.
- Participated in ongoing training sessions to stay informed about industry trends and enhance skill set as a telefundraiser.
Education
Evergreen Beauty College
Cosmetology & Nail Program
01.2022
Skills
- Customer Relationship Management (CRM)
- Operations Management
- Project management abilities
- Team motivation
- Sales Reporting
- Staff Supervision
- Strategic Planning
Timeline
Assistant Manager
Bartell Drugs
06.2023 - 12.2023
Manager
Think N Grow LLC
09.2022 - 05.2023
Host/Carside To-Go Specialist
Applebees
03.2019 - 12.2019
Kennel Attendant
Noah's Arf
04.2018 - 01.2019
Tele-Fundraiser Youth Event Services
ATS Northwest
06.2017 - 02.2018
Evergreen Beauty College
Cosmetology & Nail Program
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