Experienced with providing compassionate care and support in shelter setting. Utilizes effective communication and problem-solving skills to enhance daily operations. Knowledge of creating safe and supportive environment for residents, fostering collaborative team atmosphere.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shelter Lead Coordinator
Flagstaff Shelter Services
Flagstaff, AZ
10.2025 - Current
Maintain positive professional relationships with clients, service providers, other community providers, and Law enforcement.
Intervene and appropriately de-escalate crisis situations, while providing oversight and supervision to maintain a safe and healthy environment.
Attend team meetings; trainings; and maintain accurate documentation.
Work within a team of coordinators, case managers and on-site service providers to ensure continuity of care.
Ensure that individual rights are protected, all services are confidential, and no information is shared without consent.
Training and overseeing new coordinators and volunteers.
referring residents to social service programs, job training initiatives, healthcare services, or addiction recovery resources.
Shelter Coordinator
Flagstaff Shelter Services
Flagstaff, AZ
02.2025 - Current
Assisted with intake and assessment procedures for incoming residents.
Ensuring the provision of basic needs such as food, clothing, and shelter to residents.
Ensuring compliance with health and safety regulations.
Resolved conflicts and handled crisis situations in a professional manner.
Addressed any issues or conflicts that may arise within the shelter.
making sure the shelter is a safe, clean, and supportive environment for the clients.
Ironworker
Nexus Steel
Gilbert, AZ, United States
08.2021 - 04.2024
Fabricated and installed structural steel components following blueprints and specifications.
Collaborated with senior ironworkers to learn advanced techniques in welding and metalwork processes.
Supported project timelines by efficiently managing material inventory and coordinating deliveries on-site.
Participated in safety training sessions, adhering to OSHA regulations to maintain a safe working environment.
Assisted in the repair of damaged structures using welding techniques to ensure their stability and durability after completion.
Server
The Peaks, A Senior Living Community
Flagstaff, AZ, United States
07.2020 - 07.2021
Served food and beverages promptly with focused attention to patients needs.
Bussed and reset tables to keep dining room and work areas clean.
Addressed patients complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Maintained a clean and orderly dining area for an enjoyable patient experience.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for patients and staff.
Education
High School Diploma -
Tuba City High School
Tuba City, AZ, United States
05-1998
Skills
Strong communication skills in outreach to vulnerable groups
Effective problem-solving in shelter settings
Quick decision-making in emergencies
Leadership capabilities
Team communication
Adaptability and flexibility
Knowledge about homeless services and resources
Certification
First Aid/CPR Certified
Food Handler Certified
Finger Print Clearance Card
An Over Review of Trauma-Informed Care for Non-Clinical Staff - 03/03/2026
Active Shooting Response Training - 01/29/2026
Preventing and De-escalating Crisis Training - 07/23/2025
Shelter,Construction and WASH Technical Advisor at Save the Children InternationalShelter,Construction and WASH Technical Advisor at Save the Children International