Davina Perez
Brooklyn,New York
Summary
Dedicated and results-oriented sales consultant with over three years of experience in the automotive industry, specializing in Volkswagen vehicles. Proven track record of exceeding sales targets and delivering exceptional customer service. Recognized for building strong client relationships and providing tailored solutions to meet their needs. Now seeking new opportunities to further develop my skills and contribute to a dynamic team in a growth-oriented environment.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Bay Ridge Volkswagen
10.2020 - Current
- Consistently ranked as the top saleswoman at Bay Ridge Volkswagen, exceeding monthly and quarterly sales targets.
- Cultivated and maintained strong relationships with clients, resulting in a high rate of repeat business and referrals.
- Demonstrated expert knowledge of Volkswagen vehicles, features, and specifications, effectively conveying their benefits to customers.
- Provided exceptional customer service throughout the sales process, ensuring a seamless and enjoyable experience for clients.
- Actively participated in training programs and workshops to stay updated on product knowledge, sales techniques, and industry trends.
- Utilized CRM software to manage customer interactions, follow up on leads, and track sales performance.
- Collaborated with sales manager to analyze market trends, competitor pricing, and dealership goals to determine optimal pricing strategies.
- Acted as a resource for colleagues seeking assistance with pricing negotiations, offering support and guidance to help them secure profitable deals while maintaining customer satisfactio
Shift Supervisor
Barista, Starbucks
01.2016 - 09.2020
- Deployed partners as required to meet business demands and make necessary staffing decisions.
- Responsible for opening and closing store according to the company’s standards.
- Maintaining a healthy and safe work environment for both customers and partners.
- Ensuring all partners are properly trained and aware of cash management standards.
- Giving every customer who walks in the door a great experience.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Built performance-oriented culture with satisfied, hardworking employees by highlighting employee success and developing leaders from within.
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Team Member
Jamba Juice
01.2014 - 01.2016
- Greeted customers in a timely manner while quickly demanding their needs.
- Built loyal clientele through friendly interactions and consistent quality beverages.
- Rang up customers while suggestive selling beverages and merchandise.
- Responded to customers questions and requests in a prompt and efficient manner.
- Engaged with customers .
- Completed all cleaning and stocking tasks storewide.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new item
Education
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Fort Hamilton High School
2016
Skills
- Problem Solving
- Salesmanship
- Customer Relationship Management
- Negotiation Skills
- Product Knowledge
- Communication
- Team Collaboration
- Time Management
- Adaptability
- Resilience
- Market Awareness
- Goal Orientation
Timeline
Sales Consultant
Bay Ridge Volkswagen
10.2020 - Current
Shift Supervisor
Barista, Starbucks
01.2016 - 09.2020
Team Member
Jamba Juice
01.2014 - 01.2016
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Fort Hamilton High School
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