Davina Rondon
Hillsboro
Summary
Bilingual and motivated college student majoring in Health Sciences at Portland Community College, with a 3.8 GPA. Strong communication and time management skills, with adaptability in fast-paced environments, proven through extensive customer service experience across retail and logistics. Great with technology, and able to learn new systems quickly and efficiently. Always open to learning new paths and skills to strengthen my work ethic. Dedicated, adaptable, customer-focused, and eager to contribute to both team and individual success.
Overview
4
4
years of professional experience
Work History
Amazon Sortation Associate
Amazon
Portland
05.2025 - 08.2025
- Sorted and processed high volumes of packages to ensure timely deliveries.
- Maintained accuracy in fast-paced environments while meeting performance targets.
- Collaborated with team members to optimize workflow efficiency.
- Assisted in training new associates on sorting processes and procedures.
- Communicated effectively with supervisors regarding workflow and issues encountered.
Old Navy Customer Service Cashier
Old Navy
Portland
02.2024 - 04.2025
- Provided friendly and efficient checkout service to a diverse customer base.
- Assisted with returns, exchanges, phone calls, and store inquiries to improve customer satisfaction.
- Balanced cash drawers, and maintained accurate transaction records.
Walgreens Customer Service/Cashier Team Lead
Walgreens
Portland
03.2023 - 12.2023
- Delivered responsive guest services at checkout and on the sales floor.
- Maintained a clean, organized, and customer-friendly environment.
- Resolved customer complaints with professionalism and empathy to ensure satisfaction.
- Collaborated with team members to streamline checkout operations during peak hours.
- Handled cash, credit, and debit transactions using point-of-sale systems.
Target Guest Services
Target
Portland
02.2021 - 01.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted guests with purchases, returns, and product inquiries.
- Utilized technology to streamline operations and improve service delivery.
Education
Associate of Science - Health Sciences
Portland Community College
Portland, ORSkills
- Bilingual: English and Spanish
- Strong communication and customer service
- Time management and organizational skills
- Technology proficient, quick, and efficient learner
- Cash handling and POS systems
- Adaptability in fast-paced environments
Accomplishments
- Oregon Promise Scholarship
- PCC Foundation Scholarship
- Future Connect Scholarship
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- St.Johns Food Share- assisted with food distribution stocking, and guest support
- Oregon Humane Society- supported staff with animal care tasks and customer interactions.
Timeline
Amazon Sortation Associate
Amazon
05.2025 - 08.2025
Old Navy Customer Service Cashier
Old Navy
02.2024 - 04.2025
Walgreens Customer Service/Cashier Team Lead
Walgreens
03.2023 - 12.2023
Target Guest Services
Target
02.2021 - 01.2023
Associate of Science - Health Sciences
Portland Community College