Davion Anderson
Pine Hill
Summary
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Compassionate Caseworker known for high productivity and efficient task completion. Specialize in client needs assessment, resource coordination, and case management planning. Excel in communication, empathy, and problem-solving to support clients effectively. Navigate challenging situations with patience and understanding to achieve positive outcomes.
Overview
4
4
years of professional experience
Work History
Caseworker
Public Partnerships
Pine Hill
01.2023 - Current
- Provide compassionate care for elderly clients, ensuring their comfort and well-being.
- Meticulously document client health status, medication schedules, and daily care routines.
- Implement personalized care plans to address individual needs effectively.
- Coordinate with healthcare professionals and family members to ensure comprehensive care.
- Participate in team meetings to discuss client progress and care strategies.
- Develop creative activities to stimulate cognitive function and promote social engagement.
- Adapt care techniques to accommodate changing client needs and preferences.
- Consistently improve client quality of life through attentive care and proactive problem-solving.
- Monitor and report health improvements, fostering a positive care environment.
- Developed individualized service plans based on client's strengths and identified needs.
- Conducted home visits to assess client needs, evaluate progress toward goals, and document service delivery.
- Maintained accurate records of client information in accordance with agency policies and procedures.
- Collaborated with other departments within the agency to ensure that all services are provided in a timely manner.
- Attended professional trainings related to best practices in case management techniques.
- Coordinated referrals for mental health counseling, substance abuse treatment and other community resources.
- Assisted clients with job searches, budgeting, parenting skills, housing resources and other social services as needed.
- Monitored client budgets and provided financial advice where appropriate.
- Resolved issues related to billing, coding, payments, and denials by working with insurance companies.
- Responded promptly to inquiries from providers regarding eligibility verification or other issues concerning managed care operations.
- Coordinated daily documentation for each patient by reporting care provided, responses, and disposition.
- Explained policies, procedures and services to patients.
Radiology Scheduler
Virtua Health System
Lumberton
01.2024 - 01.2025
- Resolved any conflicts or issues related to scheduling errors or missed appointments.
- Collaborated with radiologists and other medical staff to determine appropriate testing schedules and protocols.
- Performed data entry tasks as needed, such as entering information into electronic health records.
- Maintained detailed records of patients' appointments and updated relevant databases accordingly.
- Scheduled diagnostic tests such as X-rays, CT scans, ultrasounds and MRIs for patients.
- Enhanced electronic records management systems to meet new needs and forecasted demands.
- Monitored call queues in order to prioritize incoming calls by urgency or importance level.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Engaged actively with callers, confirming or clarifying information and diffusing anger.
- Answered customer inquiries regarding billings, payments, account status.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Investigated incorrect billings and processed refunds as necessary.
- Maintained accurate records of collections, adjustments and denials in the system.
Manger Of Finances
Clementon Park
Clementon
05.2021 - 09.2024
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Created monthly reports for senior management summarizing operational performance metrics.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Conducted performance reviews for team members.
- Prepared financial documents such as budgets, forecasts and reports.
- Coordinated with other departments within the organization regarding budgeting matters.
- Supervised and mentored finance team members, fostering a culture of continuous improvement.
- Maintained accurate records of cash receipts and disbursements.
- Coordinated with external auditors during annual audit reviews.
- Performed daily cash reconciliations and prepared bank deposits.
- Reviewed credit card statements on a monthly basis to identify any fraudulent activity or errors in posting charges.
- Managed petty cash fund and ensured proper documentation was maintained for all transactions.
- Assisted with month-end closing activities, including preparation of journal entries and account analysis.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
Residential Supervisor
Twin Oaks Community Services
Pennsauken
09.2021 - 09.2023
- Develop monthly consumer progress reports, enhancing treatment plans with staff input.
- Coordinate health care with physicians and psychiatrists, optimizing consumer wellbeing.
- Supervise and guide consumers, ensuring safety and addressing emergencies promptly.
- Lead direct care staff, ensuring exceptional consumer care. Collaborate with medical professionals to address health needs. Formulate treatment plans and progress reports.
- Oversee financial operations, ensuring precise cash management and vendor collaboration.
- Compile and submit detailed quarterly reports, maintaining financial accuracy.
- Foster strong vendor relationships, streamlining processes for efficiency.
- Drive accurate financial reporting, achieving measurable improvements in data management.
- Support patients compassionately, addressing concerns and explaining procedures.
- Maintain detailed records for regulatory compliance, ensuring accuracy..
- Assisted with the development and implementation of service plans for residents.
- Conducted regular inspections of living areas to identify potential hazards or maintenance issues.
- Ensured that all necessary supplies were available at all times for resident use.
- Accompanied individuals on outings to promote independence and integration into the community.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Developed, implemented and evaluated program policies and procedures.
- Maintained client records in compliance with local, state, federal, agency and contractual regulations, helped clients manage financial accounts and cultivated client independence.
Education
High School Diploma -
Camden County College
Pine Hill, NJ05.2021
Skills
- Great Oral Communication
- HIPPA Compliment
- Accurate Recordkeeping
- Administrative Duties
- Crisis Intervention
- Compassionate Care
- Individual Treatment Plan
- Safety Inspections
- Recreational Activities
- Case investigations
- Case file documentation
- Issue identification and resolution
- Proficient in [software]
- Safety Guidelines
- Life Skills Development
- Microsoft Office
- Care plan development
- Team collaboration
- Presentation skills
- Case Management
- Financial Management
- Forecasting
References
- Elaine McClendon
- Inez Hodge
- Anyah Russell
Personal Information
Title: Residential Supervisor
Timeline
Radiology Scheduler
Virtua Health System
01.2024 - 01.2025
Caseworker
Public Partnerships
01.2023 - Current
Residential Supervisor
Twin Oaks Community Services
09.2021 - 09.2023
Manger Of Finances
Clementon Park
05.2021 - 09.2024
High School Diploma -
Camden County College