Dynamic Breakfix Technician at Gts Technology Solutions with proven expertise in hardware troubleshooting and repair. Demonstrated strong analytical skills to resolve complex issues efficiently, enhancing system functionality. Recognized for exceptional time management and leadership in coordinating multi-team efforts, achieving faster ticket resolution and improved customer satisfaction.
Processed repair updates for units.
Evaluated units to determine hardware malfunctions.
Performed careful repair of the unit.
Conducted comprehensive assessments of units to verify operability.
Hardware repair
Diagnosis of computer hardware
Testing hardware functioning
Update tickets
Comptia a+, comptia server +, Microsoft fundamentals, networking fundamentals.