Davion RILEY

• Streamlined operational processes, expediting principal investigator (PI) engagement requests to enhance team efficiency and satisfaction
• Enhanced collaboration across cross-functional teams and stakeholders, ensuring alignment of objectives and priorities
• Managed Salesforce operations, facilitating seamless contracting processes through meticulous coordination and follow-ups
• Orchestrated strategic events including site visits and virtual meetings, aligning activities with organizational goals
• Standardized workflows by developing and implementing process documentation and knowledge articles to promote consistency and operational excellence
• Delivered actionable insights by creating detailed visit summaries, driving data-informed decision-making
• Executed multiple projects simultaneously, leveraging tools like Salesforce, Ironclad, and Asana for seamless project management
• Collaborated with area managers to evaluate needs and optimize operational plans.

• Provided high-level administrative support to SVP of Sales, CTO, and SVP of Clinical Services, optimizing daily operations
• Led the planning and execution of a $250,000 internal conference, supporting over150 attendees and aligning event outcomes with organizational objectives
• Built strong stakeholder relationships, acting as a liaison between executives and internal/external partners
• Contributed to talent acquisition, conducting peer interviews to strengthen team culture and capabilities
• Processed travel expenses and reimbursements for the executive team and senior management group.

• Directed executive workflows, overseeing complex scheduling, meeting agendas, and deliverables for the Chief Ecosystem Officer and EVP
• Coordinated global meetings and events, improving alignment and collaboration across regions
• Enhanced employee engagement, designing systems to track and address survey feedback effectively
• Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for 2 executives.

• Managed multimillion-dollar budgets, executing high-impact channel events and engagement initiatives to drive organizational goals
• Led crisis response initiatives, seamlessly transitioning 700 employees to remote work systems during the COVID-19 pandemic
• Optimized workflows, achieving a 22% year-over-year improvement in performance metrics
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Handled confidential and sensitive information with discretion and tact.