Summary
Overview
Work History
Education
Skills
Certification
Additinal Information
Groups
Personal Information
Work Availability
Accomplishments
Languages
Interests
Websites
Work Preference
Quote
Software
Timeline
BusinessAnalyst
Davion Rolle

Davion Rolle

Industrial Organizational Psychology
Port St. Lucie,Florida

Summary

I am a motivated recent graduate with a master’s degree in Industrial-Organizational Psychology, seeking an entry-level position to apply my expertise in employee selection, training, and performance enhancement. I aim to leverage my analytical skills and understanding of human behavior to enhance talent acquisition, training programs, and employee engagement strategies. As an adaptable Office Manager, I bring valuable skills in budgeting, data entry, and communication, with a proven ability to streamline operations for improved productivity. I have several years of administrative experience, optimizing efficiency and service quality in busy environments. I am highly organized, a self-starter, and an effective team leader who fosters collaboration and models organizational efficiency. I excel in scheduling, office organization, and customer service, always committed to meeting office demands. Eager to apply my classroom knowledge in real-world settings, I possess strong research, technical, and problem-solving skills, and thrive in fast-paced environments. I am detail-oriented, and quick to learn new concepts, ready to contribute positively to any team.

Overview

16
16
years of professional experience
1
1

CPR Certification

1
1

Backflow repairs Certification

1
1

Mechanic III Water Dis. Certification

1
1

HIPAA Mental Health Certification

1
1

CDL License

1
1

Security Officer Certification

6
6
years of post-secondary education

Work History

Office Manager

Fr33 mind ,LLC
Port Saint Lucie, USA
04.2023 - Current
  • Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
  • Developed and implemented efficient filing systems to improve document organization and retrieval
  • Oversaw inventory management, ensuring adequate supply levels while minimizing waste and reducing costs by XX%
  • Coordinated office moves and renovations, successfully minimizing downtime and disruptions to workflow
  • Implemented new software systems for project management, resulting in improved team collaboration and productivity
  • Maintained confidential employee records, ensuring compliance with privacy regulations
  • Prepared reports on office expenses, budget variances, and operational performance for senior management review
  • Developed standardized procedures for administrative tasks such as travel arrangements, expense reporting, and meeting coordination
  • Managed relationships with external stakeholders such as clients, suppliers/vendors, contractors/subcontractors in a professional manner
  • Improved customer satisfaction ratings by implementing a feedback system that resulted in an increase of XX% positive reviews
  • Reduced paper usage by XX% through the implementation of digital documentation processes
  • Managed the office budget, tracking expenses and identifying areas for cost-saving measures
  • Coordinated logistics for company events, including venue selection, catering arrangements, and guest accommodations

Mechanical Technician III Certified, Crew Leader

Fort Pierce Utilities Authority
Fort Pierce, USA
08.2015 - 12.2019
  • Identifies parts needed for replacement and places orders as necessary.
  • Completes all work by establishing safety procedures. May be required to complete an apprenticeship and/or formal training in an area of specialty. Typically reports to a supervisor or manager.
  • Installed and maintained water meters for residential and commercial properties
  • Performed regular inspections to ensure accurate meter readings and identify any leaks or malfunctions
  • Utilized specialized tools and equipment to troubleshoot and repair faulty meters
  • Collaborated with customers to address concerns, answer questions, and provide information on water conservation practices
  • Maintained detailed records of meter installations, repairs, replacements, and maintenance activities
  • Conducted meter tests to verify accuracy of readings and made necessary adjustments as needed
  • Responded promptly to service calls from customers experiencing issues with their water meters
  • Assisted in the development of new procedures for meter installation, maintenance, and troubleshooting processes
  • Implemented a preventive maintenance program to proactively identify potential issues before they caused disruptions in service delivery
  • Ensured compliance with all safety regulations while working on customer premises or in public spaces
  • Collaborated with billing department to resolve discrepancies between meter readings and customer bills
  • Provided training and guidance to new technicians on proper installation techniques and best practices for maintaining accurate readings
  • Trained new crew members on proper safety protocols and job procedures to maintain a safe work environment
  • Coordinated with project managers to prioritize tasks and allocate resources effectively
  • Managed inventory of materials and equipment, optimizing usage and minimizing waste
  • Performed quality control inspections to ensure adherence to project specifications and standards
  • Maintained accurate records of work completed, including hours worked, materials used, and progress made on each project
  • Operated various tools and machinery such as power drills, saws, forklifts, etc., following all safety guidelines
  • Assisted in the planning and execution of construction projects from start to finish
  • Supervised crew members' performance, providing feedback for improvement when necessary
  • Resolved conflicts among team members promptly through active listening skills
  • Demonstrated strong problem-solving skills by finding innovative solutions during challenging situations at job sites
  • Maintained clean working areas throughout the duration of each project, ensuring a safe and organized environment
  • Collaborated with architects and engineers to ensure accurate interpretation of blueprints and plans
  • Managed crew schedules, including assigning tasks and adjusting workloads as needed
  • Implemented safety measures that resulted in zero accidents or injuries on job sites under my supervision
  • Developed effective communication channels between crew members, resulting in improved collaboration and teamwork
  • Managed multiple concurrent projects while meeting deadlines consistently
  • Led a team of XX crew members in daily tasks and assignments, ensuring efficient completion of projects
  • Implemented time management strategies that improved productivity by XX%

Assistant Manager

Gulfstream Goodwill Industries, Inc
Vero Beach, USA
01.2009 - 08.2014
  • Safety Captain: Monthly meetings and presentations
  • Assisted in the management of daily operations, ensuring smooth and efficient workflow
  • Supervised and trained a team of XX employees, providing guidance and support to maximize productivity
  • Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction.
  • Conducted regular inventory checks to maintain accurate stock levels, and minimize loss due to shrinkage.
  • Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
  • Analyzed sales data to identify trends and opportunities for improvement, implementing effective strategies accordingly
  • Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
  • Collaborated with marketing department on promotional activities to drive foot traffic and increase sales revenue by XX%
  • Monitored employee performance through regular evaluations, providing constructive feedback for professional development
  • Developed employee schedules based on business needs while optimizing staffing levels during peak hours
  • Managed inventory levels, ensuring adequate stock availability while minimizing excess or obsolete items
  • Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team.

Education

Master of Science - Psychology in Industrial & Organizational Psychology

Capella University
Minneapolis, MN
07.2023 - 03.2025

B.S. - General Psychology in Counseling

Capella University
Minneapolis, MN
01.2019 - 06.2023

Skills

  • Operations
  • Hospitality
  • Inventory
  • Payroll
  • Management
  • Scheduling
  • Supervising
  • Training
  • Leadership
  • Cash handling
  • Customer service
  • Conflict management
  • Team bonding
  • Document management
  • Office administration
  • Training and coaching
  • Office management
  • Organizational skills
  • Team supervision
  • Project management
  • Human resources

Certification

  • CPR Certification, 03/01/25, Present, CPR/ AED/First-Aid (Adult/ Child /Infant / Choking), AED / Injury & Universal Precautions
  • Backflow Certification, 07/01/18, Present
  • Mechanic III Certification, 06/01/16, Present
  • Driver's License, 01/01/14, Present
  • CDL Certification
  • Security Officer, 01/01/07, Present
  • HIPAA Mental Healthcare, 03/01/25, 03/01/27, The National Cognitive Guidelines course, as per the CPR select curriculum, adheres to the 2020 ECC/ ILCOR and AHA cognitive guidelines.

Additinal Information

After dedicating five transformative years to in-depth study and exploration of psychology, I am thrilled to take the next step and embark on my professional journey. This educational experience has equipped me with a wealth of knowledge and insights, and I am eager to apply my skills in a real-world setting, making a positive impact in the lives of others.

Groups

  • The International Honor Society in Psychology, 01/01/22, Present
  • The National Society Of Leadership and Success, 01/01/20, Present

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Investigated, identified and reconciled account discrepancies totaling $[Amount] in company savings.
  • Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of [Focus or report].
  • Investigated, identified and reconciled account discrepancies totaling $[Number] in company savings.
  • Planned and coordinated [name or description] project.

Languages

English
Native language
English
Advanced (C1)
C1

Interests

Human Resource Specialist

HR Generalist

Change Management Specialist

Organizational Development Specialist

People & Operations Manager

Industrial Organizational Psychology

Talent Acquisition & HR Generalist

Talent Acquisition Specialist

Work Preference

Work Type

Full TimeInternshipPart TimeContract Work

Work Location

RemoteOn-Site

Important To Me

Career advancementWork-life balancePersonal development programsTeam Building / Company RetreatsPaid sick leave401k matchPaid time offWork from home optionStock Options / Equity / Profit SharingCompany CultureHealthcare benefitsFlexible work hours

Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Software

Microsoft Office

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Timeline

Master of Science - Psychology in Industrial & Organizational Psychology

Capella University
07.2023 - 03.2025

Office Manager

Fr33 mind ,LLC
04.2023 - Current

B.S. - General Psychology in Counseling

Capella University
01.2019 - 06.2023

Mechanical Technician III Certified, Crew Leader

Fort Pierce Utilities Authority
08.2015 - 12.2019

Assistant Manager

Gulfstream Goodwill Industries, Inc
01.2009 - 08.2014