Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Daviona Duren

Kansas City,MO

Summary

Versatile and diligent, with a proven track record at Hampton Inn By Hilton, excelling in teamwork and housekeeping. Demonstrated customer service excellence and effective communication, enhancing guest experiences and operational efficiency. Achieved notable improvements in cleanliness and guest satisfaction, leveraging skills in bathroom cleaning and collaborative projects.

Overview

4
4
years of professional experience

Work History

Housekeeper

Hampton Inn By Hilton
09.2023 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Data Entry Clerk

Gdh Government Services
11.2022 - 04.2024
  • Updated databases with new information in a timely manner.
  • Reviewed documents for accuracy before inputting information.
  • Supported team by completing data entry tasks as assigned.
  • Verified data by cross-checking with original documents.
  • Completed data entry tasks with accuracy and efficiency.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.

Cashier

Home Depot
09.2021 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Enhanced shopping experience, provided product information and location assistance.

Cashier

McDonald's
10.2020 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Grandview Sr High
Grandview, MO
05.2022

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Excellent oral and written communication

Timeline

Housekeeper

Hampton Inn By Hilton
09.2023 - Current

Data Entry Clerk

Gdh Government Services
11.2022 - 04.2024

Cashier

Home Depot
09.2021 - 02.2022

Cashier

McDonald's
10.2020 - 03.2021

Grandview Sr High

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Daviona Duren