Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Daviona Worley

Winston-Salem,NC

Summary

Experienced childcare provider with a successful track record of creating a fun and healthy environment for children. Skilled in establishing routines and meeting emotional, social, and nutritional needs. Possesses a patient and dependable nature, along with an optimistic attitude and a determination to make a difference in young lives. Certified in first aid and CPR. Dedicated employee with a pleasant personality and a proactive approach to patient care, demonstrated through active listening and responsive communication. Multitasking Patient Representative experienced in managing the check-in process and optimizing patient flow within the office. Proficient in both classroom and online technologies. Dedicated administrative professional with strong communication and team-building skills, knowledgeable in medical terminology and scheduling. Ready to bring many years of relevant work experience to your team. Enthusiastic about helping patients access necessary medical support by obtaining authorizations, scheduling procedures, and coordinating paperwork. Detail-oriented, proactive, and adaptable, with excellent relationship-building skills, a hardworking nature, and proficiency in various software applications. Results-oriented achiever who consistently exceeds targets and drives success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions that enhance organizational performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Teacher

A Child's World Learning Center
01.2024 - Current
  • Developed and implemented engaging lesson plans that catered to the diverse learning needs of students
  • Led a team of 2-3 teachers in delivering high-quality instruction and maintaining a positive classroom environment
  • Utilized various teaching strategies, such as differentiated instruction and project-based learning, to enhance student engagement and comprehension
  • Monitored student progress through regular assessments and provided timely feedback to students and parents/guardians
  • Collaborated with colleagues to develop curriculum materials aligned with state standards and school objectives
  • Implemented effective behavior management techniques to create a respectful and inclusive classroom culture
  • Organized parent-teacher conferences to discuss student performance, goals, and areas for improvement
  • Mentored new teachers by providing guidance on instructional practices, classroom management strategies, and professional development opportunities
  • Created a positive rapport with students by establishing clear expectations, fostering open communication, and demonstrating empathy towards their individual needs
  • Facilitated collaborative projects among students to promote teamwork skills

Class Monitor

Parkway Presbyterian Preschool
08.2021 - Current
  • My duties include making sure the children are in class on zoom and getting any assignments done
  • Also helping the children with any technical difficulties that may occur while also watching over them for their safety
  • I also make sure that the children are taken to recess and eat both snacks and lunch throughout the day
  • As well as making sure they are dismissed to their parents at the end of the day

Lead Teacher

Clemmons Moravian Childcare
12.2022 - 01.2024
  • Developed and implemented engaging lesson plans that catered to the diverse learning needs of students
  • Led a team of 2-4 teachers in delivering high-quality instruction and maintaining a positive classroom environment
  • Monitored student progress through regular assessments and provided timely feedback to students and parents/guardians
  • Implemented effective behavior management techniques to create a respectful and inclusive classroom culture
  • Organized parent-teacher conferences to discuss student performance, goals, and areas for improvement
  • Mentored new teachers by providing guidance on instructional practices, classroom management strategies, and professional development opportunities

Lead Toddler Teacher

Parkway Presbyterian Preschool
08.2021 - 12.2022
  • Created a nurturing classroom environment that supported the social-emotional growth of young learners.
  • Promoted early literacy skills through engaging storytime sessions, interactive word games, and letter recognition activities.
  • Maintained accurate records of student attendance, behavior incidents, and academic progress, ensuring confidentiality and compliance with school policies.
  • Developed strong relationships with parents through regular communication, resulting in increased involvement in their children''s education.
  • Increased child engagement with creative lesson plans tailored to individual needs and interests.
  • Established routines and procedures that promoted a sense of orderliness, predictability, and security for toddlers.
  • Served as a mentor for new teachers entering the profession, providing guidance on curriculum planning, instructional strategies, and classroom management.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Integrated sensory-based activities to encourage fine motor skill development and hands-on learning experiences.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Contributed to a positive school culture by collaborating effectively with colleagues and administration on various initiatives and projects.
  • Implemented effective assessment strategies to monitor student progress and adapt instruction accordingly.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.

2 and 3's teacher

Parkway Presbyterian Preschool
02.2021 - 08.2021
  • Watching over children making sure they are safe and behaving, changing diapers and taking children to the restroom, providing snack, and providing fun activities such as educational worksheets, puzzles, and reading books

Patient Service Representative

TRAINING
06.2018 - 07.2020
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.

Education

Bachelor's - Psychology

Winston-Salem State University
Winston-Salem, NC
09.2024

High school diploma -

Reid Ross Classical
Fayetteville, NC
05.2019

Skills

  • Babysitting
  • Childcare
  • Cashiering
  • Microsoft Word
  • Organizational Skills
  • Toddler Care
  • Infant Care
  • Nannying
  • Classroom Management
  • Customer Service
  • HIPAA Compliance
  • Insurance Verification
  • Medical terminology knowledge
  • Insurance verifying
  • Appointment Scheduling
  • Patient confidentiality
  • Patient Intake
  • Payment Collection
  • Scheduling appointments
  • Patient greeting
  • Eligibility Determination
  • Medical insurance
  • Office Administration
  • Data entry proficiency
  • Healthcare industry understanding
  • Document filing
  • Reception Management
  • Medical Billing
  • Sterilization procedures
  • Directing callers
  • Bookkeeping Support
  • System updates
  • Interpreting physician orders
  • Medicaid
  • Coding understanding
  • Onsite tours
  • Phone and Email Etiquette
  • Problem-Solving
  • Insurance Billing
  • Flexible Schedule
  • Patient Registration
  • Multitasking and Organization
  • Call Screening
  • Medical Terminology
  • Patient check-in
  • Registration and Admissions
  • Pre-Admission Requests
  • Fee Collection
  • Team Collaboration
  • Information Collection
  • Registration management
  • EMR
  • EMR Updating
  • Referral Coordination
  • Scheduling Diagnostic Procedures
  • Registration and Scheduling
  • Attention to Detail
  • Safety Monitoring
  • Family Assistance
  • Medical History Documentation

Certification

  • CPR Certification, 11/01/23
  • First Aid Certification, 11/01/23
  • SIDS Certification, 11/01/23
  • NC Early Childhood Equivalency Certificate, 11/01/23

Assessments

  • Medical terminology, Completed, 11/01/22
  • Data entry: Attention to detail, Proficient, 05/01/23
  • Medical receptionist skills, Proficient, 05/01/23
  • Protecting patient privacy, Proficient, 04/01/22
  • Customer service, Proficient, 04/01/22
  • Legal skills, Proficient, 04/01/22
  • Early childhood development, Proficient, 03/01/22
  • Building relationships for childcare providers, Proficient, 05/01/20
  • Administrative assistant/receptionist, Proficient, 05/01/23
  • Customer focus & orientation, Proficient, 05/01/23
  • Attention to detail, Proficient, 05/01/23

Timeline

Lead Teacher

A Child's World Learning Center
01.2024 - Current

Lead Teacher

Clemmons Moravian Childcare
12.2022 - 01.2024

Class Monitor

Parkway Presbyterian Preschool
08.2021 - Current

Lead Toddler Teacher

Parkway Presbyterian Preschool
08.2021 - 12.2022

2 and 3's teacher

Parkway Presbyterian Preschool
02.2021 - 08.2021

Patient Service Representative

TRAINING
06.2018 - 07.2020

Bachelor's - Psychology

Winston-Salem State University

High school diploma -

Reid Ross Classical

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Daviona Worley