D'Avioun Douglas
Crooked River Annotto Bay, St.Mary
Summary
Customer-oriented, resourceful, and goal-driven individual with experience in food and beverage, retail, customer service, and health and wellness seeking a growth-driven and professional organization. By applying my skills, experience and qualifications i can assure to meet and exceed any organization i am made apart of .
Overview
5
5
years of professional experience
Work History
Snack Attendant/Snack Steward
Marella Cruises
Onboard
11.2023 - 04.2025
- Sanitize tables and equipment remove trash and dirty plates to provide a clean, welcoming dining environment.
- Follow health guidelines in accordance with USPH standards.
- Answered patron questions about menu items, pricing and potential food allergy risks.
- Collected dirty dishes from tables after guests had finished their meals.
- Greet and seat guest based on dinning arrangements made by the host/hostess.
- Practice correct waste disposal.
- Present food for hot and cold service lines.
- Complete any task given by supervisors at any given time.
- Follow correct time and attendance Recording Rules.
- Complete Duties in the main dinning Room by providing guest with personal dining arrangements.
- Cater to guests' needs while following company guidelines and providing service with a smile.
Professional Nail Technician
OneSpaWorld
Onboard
06.2022 - 03.2023
- Participated in promotional activities such as advertising campaigns, beauty seminars, health and wellness coaching sessions, and introducing guests to other services provided by the company.
- Cleaned and sanitized tools and work station in adherence with safety requirements.
- Maintain supply inventory and replenished to maintain consistent availability.
- Attend training sessions and seminars to stay updated on new trends in the industry .
- Educate guests about Elemis homecare items available for purchase .
- Create a welcoming atmosphere for guest.
- Perform daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands as required by guest
- Scheduled client appointments using the SMART software system
- Upsold specials and bundled Mani-Pedi packages to achieve sales Target.
- Conduct Consultations with clients to access their needs, desired results, skin sensitivity levels, allergies or other conditions that may affect treatment options.
Nail Technician
Le'couler Beautyu Bar
New Kingston
03.2022 - 05.2022
- Follow health regulations regarding sanitation practices throughout the salon.
- Provided manicures, pedicures and nail treatments to clients.
- Advised clients on nail care and use of products and colors.
- Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- ensure client Service Satisfaction.
Personal Assistant/Sales Associate
HG Studios
Kingston
03.2021 - 02.2022
- Organize and schedule meetings with potential clients.
- Advertise and Market products and services provided by the company.
- Organize Marketing campaigns for the company.
- Close sales For art pieces and services provided by the company.
- Offer professional and prompt customer service to clients.
Junior Bartender
HQ Sports Bar
06.2020 - 12.2021
- Provided friendly customer service during peak hours of operation.
- Sanitize and maintain a clean work environment as per company standards.
- Enforce safe alcohol compliance standards.
- Generate sales and promote products and beverages.
Education
Professional Receptionist Certificate - Customer Care And Services
Udemy
05-2025
Nail Technology And Revitalizing Leg Therapy Certificate - Health And Wellness
London Wellness Academy
05-2022
Nail Care And Technology Lvl 2 -
HEART NTA Vocational Institute
Portland Jamaica 09-2021
Food And Beverage (Bartending) Certificate -
HEART NTA Vocational Institute
Portland Jamaica09-2020
High School Diploma -
Marymounty Highschool
07-2019
Skills
- Customer service
- Active listening skills
- Typing speed of 35-40 wpm
- Safe and Healthy Nail care techniques
- Acrylic, Gel, shellac, polygel, hard/soft gel, paraffin ,hand and foot massage and basic manicure skills
- Food safety/Allergen safety
- Sales and promotion strategies
- Hospitality and accommodation
- Excellent interpersonal skills
- MXP Trained
- upselling and cross promoting skills
- Problem solving
- Beginner Spanish communication skills
- Advance command of the English language
Timeline
Snack Attendant/Snack Steward
Marella Cruises
11.2023 - 04.2025
Professional Nail Technician
OneSpaWorld
06.2022 - 03.2023
Nail Technician
Le'couler Beautyu Bar
03.2022 - 05.2022
Personal Assistant/Sales Associate
HG Studios
03.2021 - 02.2022
Junior Bartender
HQ Sports Bar
06.2020 - 12.2021
Professional Receptionist Certificate - Customer Care And Services
Udemy
Nail Technology And Revitalizing Leg Therapy Certificate - Health And Wellness
London Wellness Academy
Nail Care And Technology Lvl 2 -
HEART NTA Vocational Institute
Food And Beverage (Bartending) Certificate -
HEART NTA Vocational Institute
High School Diploma -
Marymounty Highschool
Similar Profiles
Joseph WhettonJoseph Whetton
Second Officer Safety at Marella Cruises - Marella Explorer 2Second Officer Safety at Marella Cruises - Marella Explorer 2
JUDE LOBOJUDE LOBO
Bartender at Marella CruisesBartender at Marella Cruises
Millie NichollMillie Nicholl
Senior Entertainment Host at RWS Global / Marella CruisesSenior Entertainment Host at RWS Global / Marella Cruises
Anastasiia FominaAnastasiia Fomina
Second Purser at Marella CruisesSecond Purser at Marella Cruises
George LagoisGeorge Lagois
Truck Driver at Runge TransportationTruck Driver at Runge Transportation