Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Davis Arthur-Yeboah

Summary

An organized, motivated and adaptable administrative professional, adept at working effectively and mastering new skills quickly. My skills include talent and employee management, program management and data management. I am ready to contribute to a dynamic team and support the achievement of organizational goals.

Overview

10
10
years of professional experience

Work History

Policy Analyst-District 8

City of Dallas
Dallas
05.2024 - Current
  • Coordinate and facilitate engagement between district residents and the office of the Councilmember by provide top level administrative and communication services through newsletters, announcements
  • Provide policy advice on district initiatives in response to the grievances and needs of district residents and follow up to ensure these needs are met
  • Provide excellent customer service support to district residents, office visitors and the public and help address complaints through Service Requests and record keeping on ServiceNow/Salesforce
  • Managing all social and public relations functions of the council office and representing the councilmember at events within and outside the district.

Talent Acquisition Partner

City of Dallas
Dallas
07.2022 - 05.2024
  • Effectively manage full-scale sourcing, review and hire of applicants to the City of Dallas using effective job advertising, job fairs, and applicant tracking systems like Workday, and NEOGOV
  • Successfully formulate and implement recruitment strategies and prepare/reported data and metrics to managers and directors using data analysis and research tools like Excel, Tableau and R
  • Effectively managed and coordinated the hiring and retention of re-entry workforce across various City of Dallas departments by ensuring compliance with fair hiring practices, reviewing and referring the best qualified candidates and monitoring and reporting recruitment metrics to guide the hiring process
  • Analyze hiring metrics/trends and test new HR software and recruitment strategies to provide informed suggestions to HR managers on program design, recruitment solutions and software like Workday
  • Assist with the mediation of employee grievances and provision of accommodations for employees with specific/special needs (court dates, work conditions, parole meetings etc.) to improve productivity, boost morale and improve retention
  • Successfully liaise and maintain a close partnership between upper management of the City of Dallas Small Business Center and managers/directors of community organizations like Workforce Dallas, TCDJ, RBCA and Workforce Texas to promote hiring and retention of re-entry and mainstream candidates and provide regular performance statistics review of hires.

Branch Manager

A & Associates Staffing
11.2021 - 05.2022
  • Effectively manage a client portfolio that included sanitation/waste management departments of the City of Dallas, City of Mesquite, Lewisville and City of Houston, Texas
  • Direct and supervise a team of 5 supervisors and over 200 employees across 10 sanitation districts in Dallas and Mesquite, TX
  • Manage salary, benefits, and work compensation claims for all employees of A&A Dallas.

Staffing Manager/ HR Generalist

A & Associates Staffing
07.2021 - 11.2021
  • Successfully source, hire, and manage 250 laborers for a contract with the City of Dallas, the City of Mesquite and Ollie’s Bargain Outlet in Lancaster
  • Process weekly payroll for 250 temporary workers to ensure effective time keeping and accurate/timely wage payment
  • Build and maintain effective partnerships with City officials in Dallas, Mesquite and Lancaster to source lucrative contracts.

Research Assistant/ Data Entry Specialist

Genemarkers LLC
09.2020 - 05.2021
  • Manage volunteer and respondent recruitment for covid-19 study through phone and mail contacting
  • Manage the collection and analysis of covid-19 survey data for Pfizer covid-19 vaccine trials using Microsoft Excel and Google Suite
  • Collaborate with geneticists to collect/analyze genetic samples of survey respondents and maintain research records for over 20,000 respondents
  • Conduct data entry and management into ARLIMS software and prepared requisition forms for billing and data gathering
  • Maintained records of inventory and handled logistics like covid-19 test kit and sample packaging and delivery.

Graduate Research and Teaching Assistant

Western Michigan University
08.2015 - 04.2020
  • Manage multiple tutoring and administrative tasks to ensure timely delivery and grading of assignments and tests for 8-50 students including students with learning disadvantages, international students and first generation/at-risk college students
  • Successfully foster teamwork and cross-learning among a multidisciplinary and diverse group of 850 undergraduate students across a five-year period, 2015-2020
  • Successfully provide academic advice on class selection and program management for undergraduate students from diverse fields to promote academic excellence
  • Effectively leverage research skills to conduct data gathering and literature review for academic publications.

Program Development Officer

International Humanitarian Services (IHS)
07.2014 - 08.2015
  • Coordinate access to social and educational resources for a diverse population of clients
  • Design and implement educational and health programs for underserved communities
  • Coordinate and moderate programs promoting cross-cultural relations among individuals.

Education

Master's degree - Public Administration and International Development, Economic Development Policy Evaluation and Program Management

Western Michigan University
04.2018

Non-Degree Exchange Program - Political Science and Poverty Studies, Economic Development and Poverty Studies

Washington and Lee University
05.2014

B.A. - Political Science, Public Policy, Governance

University of Ghana
05.2014

Skills

  • Customer Service
  • Program Development
  • Program Management
  • Policy Analysis and Review
  • Recruitment Strategies
  • Applicant Tracking Systems
  • HR Software- Workday, NEOGOV
  • Investigation and Mediation
  • Employee Relations
  • Performance Statistics Review
  • Team Supervision
  • Payroll Processing
  • Labor Sourcing
  • Database Management
  • Evaluating legislation
  • Economic Analysis
  • Google Suite Proficiency
  • Microsoft Suite Proficiency
  • Inventory Management
  • Teaching and Tutoring
  • Academic Advising
  • Research Skills
  • Cross-Cultural Relations
  • Organizational Skills

Timeline

Policy Analyst-District 8

City of Dallas
05.2024 - Current

Talent Acquisition Partner

City of Dallas
07.2022 - 05.2024

Branch Manager

A & Associates Staffing
11.2021 - 05.2022

Staffing Manager/ HR Generalist

A & Associates Staffing
07.2021 - 11.2021

Research Assistant/ Data Entry Specialist

Genemarkers LLC
09.2020 - 05.2021

Graduate Research and Teaching Assistant

Western Michigan University
08.2015 - 04.2020

Program Development Officer

International Humanitarian Services (IHS)
07.2014 - 08.2015

Master's degree - Public Administration and International Development, Economic Development Policy Evaluation and Program Management

Western Michigan University

Non-Degree Exchange Program - Political Science and Poverty Studies, Economic Development and Poverty Studies

Washington and Lee University

B.A. - Political Science, Public Policy, Governance

University of Ghana
Davis Arthur-Yeboah