Davis Falcon
Indianapolis,IN
Summary
Highly efficient in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and capability. Dedicated employee with extensive experience collaborating with customers in a team setting, promptly identifying needs and recommending products and services to accomplish customers' goals. Strong communicator focused on delivering outstanding customer care.
Overview
5
5
years of professional experience
Work History
Daytime Associate
Crew Carwash
06.2021 - 08.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted 100s of customers daily and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Trained and mentored junior staff on customer service strategies and techniques.
- Ensured all cars visiting Crew both entered and exited our premises safely and with all their needs satisfied.
Caddie
Meridian Hills Country Club
03.2018 - 10.2019
- Maintained smooth pace of play for golfers on course.
- Cleaned and maintained balls, clubs, and course amenities.
- Assisted players in improving game play.
- Carried two bags of clubs for full 18-hole rounds of golf.
- Repaired divots and ball marks and raked bunkers to increase course attraction and boost membership rates.
Education
Biology (Pre-Med Track)
Indiana University Bloomington
Bloomington, IN05.2027
High School Diploma -
Bishop Chatard
Indianapolis, IN05.2023
Skills
- Customer Service
- Time Management
- Attention to Detail
- Leadership Qualities
- Complex Problem-Solving
- Relationship Building
Timeline
Daytime Associate
Crew Carwash
06.2021 - 08.2023
Caddie
Meridian Hills Country Club
03.2018 - 10.2019
Biology (Pre-Med Track)
Indiana University Bloomington
High School Diploma -
Bishop Chatard