Davis I'aulualo
Portland,OR
Summary
Dynamic and detail-oriented professional with a strong background in client support and office organization at City Team Portland. Proven ability to enhance customer experiences through effective communication and problem-solving skills. Recognized for optimizing appointment scheduling and maintaining a welcoming environment, contributing to overall operational efficiency.
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
18
18
years of professional experience
Work History
Front Desk Receptionist
City Team Portland
05.2025 - Current
- Greeted and welcomed visitors, ensuring a positive first impression of the organization.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled appointments and maintained calendar for office personnel, optimizing time management.
- Processed incoming and outgoing mail, ensuring timely distribution to relevant parties.
- Maintained cleanliness and organization of reception area, contributing to professional environment.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
General Laborer
Gorge Millworks
05.2024 - 03.2025
- Operated machinery to assist with loading and unloading materials.
- Maintained clean and organized work area to ensure safety compliance.
- Assisted team members in completing tasks efficiently and accurately.
- Followed safety protocols to minimize risks during operations.
- Assisted in loading and unloading shipments, ensuring timely delivery of materials to job sites.
- Trained new employees on equipment operation and safety procedures, enhancing overall team productivity.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Assisted team members with tasks that require group effort.
- Notified supervisors of defective equipment or material.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Operated forklifts and boom lifts to complete various tasks.
General Laborer
Gorge Millworks
11.2021 - 02.2023
- Assisted in loading and unloading materials, ensuring proper handling techniques.
- Collaborated with team members to streamline operations and enhance productivity.
- Trained new employees on safety protocols and operational procedures.
- Managed inventory levels, coordinating with suppliers for timely restocking of materials.
- Contributed to overall site cleanliness, maintaining an organized workspace that minimized hazards and facilitated efficient operations.
- Maintained accurate inventory records by conducting regular stock checks and reporting discrepancies to management for prompt resolution.
- Maintained a safe work environment with consistent adherence to safety protocols and proper use of personal protective equipment.
- Performed routine maintenance on tools and equipment, ensuring optimal functionality for uninterrupted workflow during projects.
- Provided reliable support for colleagues during high-stress situations or tight deadlines to ensure successful project completion as a cohesive unit.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
General Laborer
Precision Lumber
06.2007 - 06.2015
- Supported inventory management by tracking incoming and outgoing supplies.
- Utilized hand tools for assembly and repair of equipment as needed.
- Collaborated with colleagues to improve workflow and task execution efficiency.
- Participated in training sessions to enhance skills and knowledge of procedures.
- Completed tasks efficiently for timely project completion within set deadlines.
- Increased productivity with effective communication and collaboration among team members.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Performed quality checks on products and materials to identify any defects.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
- Improved worksite safety by consistently adhering to established protocols and regulations.
- Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
- Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols while operating machinery and equipment.
- Operated machinery to assist with loading and unloading materials.
- Maintained clean and organized work area to ensure safety compliance.
- Assisted team members in completing tasks efficiently and accurately.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Assisted team members with tasks that require group effort.
Education
GED -
Powder River Correctional Facility
Baker City, OR11-2020
Skills
- Client support
- Attention to detail
- Time management
- Listening skills
- Customer service
- Telephone etiquette
- Problem-solving skills
- Team collaboration
- Verbal and written communication
- Office organization
- Hospitality services
- Initiative-taking
- Multi-line telephone systems
- Conflict management
- Hospitality best practices
- Mail sorting
- Mail distribution
- Bookkeeping
Timeline
Front Desk Receptionist
City Team Portland
05.2025 - Current
General Laborer
Gorge Millworks
05.2024 - 03.2025
General Laborer
Gorge Millworks
11.2021 - 02.2023
General Laborer
Precision Lumber
06.2007 - 06.2015
GED -
Powder River Correctional Facility
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