Summary
Overview
Work History
Education
Skills
Timeline
Generic
Davis Kelly

Davis Kelly

Wilmington

Summary

Dedicated and hardworking professional with experience in both quick-service environments. Skilled in providing excellent customer service and maintaining accuracy under pressure. Proven ability to work efficiently in fast-paced settings, multitask during peak hours, and collaborate with team members to deliver a smooth, positive customer experience. Strong communication, adaptability, and problem-solving skills, with a commitment to exceeding expectations and contributing to team success.

Overview

4
4
years of professional experience

Work History

Food Service Worker

Boombalatti's Ice Cream Shop
Wilmington
03.2021 - 08.2025
  • Customer Service Skills – Provided friendly and attentive service, ensuring a positive customer experience.
  • Cash Handling & POS Operation – Accurately processed cash, credit, and mobile transactions using point-of-sale systems.
  • Time Management – Managed multiple tasks efficiently during busy shifts, including serving customers, preparing orders, and restocking supplies.
  • Teamwork and Collaboration – Worked closely with coworkers to maintain smooth operations and provide excellent service.
  • Food Preparation & Safety – Prepared and served ice cream products while following health and safety standards.
  • Communication Skills – Listened to customer requests, answered questions, and resolved issues effectively.
  • Problem-Solving – Handled customer complaints quickly and professionally to maintain satisfaction.
  • Attention to Detail – Ensured accurate order preparation, portion sizes, and product presentation.
  • Adaptability – Adjusted to fast-paced and changing environments, especially during peak hours.
  • Cleaning & Maintenance – Maintained cleanliness of work areas and equipment in compliance with health regulations.

Food Server

P.T.S Olde Fashion Grill
Wilmington
12.2024 - 03.2025
  • ustomer Service – Greeted guests, took orders, and ensured a welcoming and positive dining experience.
  • Order Accuracy – Prepared and delivered meals according to customer requests, minimizing errors.
  • Food Preparation & Safety – Followed food handling procedures, maintained kitchen cleanliness, and adhered to health and safety standards.
  • Cash Handling & POS Systems – Processed customer payments accurately and efficiently.
  • Multitasking & Time Management – Handled multiple orders simultaneously in a fast-paced environment.
  • Teamwork – Collaborated with kitchen staff and servers to maintain smooth and efficient service.
  • Problem-Solving – Resolved customer concerns and special requests promptly and professionally.
  • Adaptability – Adjusted quickly to high-volume rushes and shifting responsibilities.
  • Communication – Interacted effectively with customers and team members to ensure seamless service.
  • Cleaning & Maintenance – Kept dining and food prep areas sanitized and organized to meet health code requirements.

Education

Bachelor of Arts - Business Entrepreneurship

University of North Carolina At Wilmington
Wilmington, NC
05-2027

Business Entrepreneurship

Cape Fear Community College
Wilmington, NC
07-2025

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Problem resolution
  • Effective communication
  • Food safety compliance
  • Cash handling
  • Strong work ethic
  • Working quickly
  • Friendly and outgoing
  • Positive attitude and energy

Timeline

Food Server

P.T.S Olde Fashion Grill
12.2024 - 03.2025

Food Service Worker

Boombalatti's Ice Cream Shop
03.2021 - 08.2025

Bachelor of Arts - Business Entrepreneurship

University of North Carolina At Wilmington

Business Entrepreneurship

Cape Fear Community College

Similar Profiles

CREATE PROFILE