Davis Payne
Rosemount,MN
Summary
Experience delivering customer service and administrative excellence. Am a well-organized professional equipped with varied experiences in administrative roles. Am personable and energetic and committed to delivering excellence in all facets of customer service.
Overview
6
6
years of professional experience
Work History
Receptionist
Vilhauer Physical Therapy
03.2022 - Current
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Managed multiple tasks and met time-sensitive deadlines.
Courtesy Clerk
Lunds And Byerlys
08.2018 - 02.2023
- Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
- Handled shelf restocks and merchandised front lane areas to drive sales.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Trained staff on operating procedures and company services.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Maintained up-to-date knowledge of product and service changes.
Crew Member
McDonalds
09.2017 - 03.2018
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
Early Childhood Education
Grande Island Central Community College
Grand Island, NE08.2014
GED -
Dripping Springs High School
Dripping Springs, TX06.2013
Skills
- Appointment Scheduling
- Organization skills
- Mail distribution
- Customer Service
- Problem-Solving
- Office Equipment Maintenance
- Punctual and Reliable
- Verbal and written communication
- Courteous and Professional
- Time Management
- Attention to Detail
- Microsoft Office
- Relationship Building
- Service-oriented mindset
- Conflict Resolution
Timeline
Receptionist
Vilhauer Physical Therapy
03.2022 - Current
Courtesy Clerk
Lunds And Byerlys
08.2018 - 02.2023
Crew Member
McDonalds
09.2017 - 03.2018
Early Childhood Education
Grande Island Central Community College
GED -
Dripping Springs High School
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