Davis Rahn
Pocatello,ID
Summary
Motivated team player experienced in providing exceptional member service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve member complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive member experience.
Overview
6
6
years of professional experience
Work History
MCC Agent
Idaho Central Credit Union
Chubbuck ID
07.2025 - Current
- Provided exceptional member service, resolving inquiries and issues efficiently.
- Educated members on credit union products and services, enhancing financial literacy.
- Informed members of policies and procedures.
- De-escalated and resolved member complaints with punctual, polite and professional service.
- Assisted members with account openings and loan applications, ensuring compliance with policies.
- Provided ICCU products to members that fit the members needs.
FRITO LAY MERCHANDISER
Swire Coca Cola
Idaho Falls, ID
10.2023 - 07.2025
- Used hand trucks and pallet jacks for maneuvering products throughout store.
- Maintained product rotation by checking expiry dates or damage.
- Implemented store layout changes, including the addition of new fixtures.
- Managed inventory levels and stock replenishment to ensure sufficient supply of merchandise.
- Monitored sales performance and adjusted merchandise displays accordingly.
- Executed planogram, pricing, and signage updates, fostering exceptional customer experiences.
- Provided training sessions for store personnel on proper display techniques.
- Utilized data analytics tools to optimize product placement across multiple channels.
DIGITAL SHOPPER
Walmart
Ammon, ID
02.2021 - 06.2023
- Maintain merchandise presentation by stocking and rotating merchandise; removing damaged or out-of-date goods
- Provides customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions
- Maintains area of responsibility in accordance with company policies and procedures by properly handling claims and returns; zoning the area
- Ensure orders are being picked & fulfilled in a timely mater to ensure customers keep coming back
- Ensuring the accuracy of orders prior to pick up making appropriate product substitutions and consulting with customer as needed to ensure satisfaction
- Developed excellent organization skills to manage multiple tasks simultaneously, ensuring all items were correctly packed for delivery.
- Provided exceptional customer service, ensuring satisfaction and retention of customers.
AREA MERCHANDISER
Swire Coca Cola
Idaho Falls, ID
08.2020 - 02.2021
- Restock displays, sections, racks, coolers and shelves in an aligned manner with labels facing outward for purchase and consumption
- Build displays and other promotional items throughout the store
- Analyzed market trends to optimize inventory levels and assortment strategies across assigned locations.
- Clean and organize shelves or aisles each day to provide a safe environment for consumers
- Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays
- Helped to increase customer return rates by providing excellent customer service at all times
- Travel to 2 to 3 stores a day to insure the shelves are stocked & ready for the customers
Education
BACHELOR OF SCIENCE (B.S.) - Business Administration
Southern New Hampshire University
Manchester, NH09-2025
HIGH SCHOOL - undefined
Highline High School
Burien, US06-2019
Skills
- Problem-solving skills
- Clear communication
- Critical thinking
- Conflict resolution
- Product sales
- Time Management
Affiliations
National Society Of Leadership And Success
Church of Jesus Christ of Latter-day Saints
Timeline
MCC Agent
Idaho Central Credit Union
07.2025 - Current
FRITO LAY MERCHANDISER
Swire Coca Cola
10.2023 - 07.2025
DIGITAL SHOPPER
Walmart
02.2021 - 06.2023
AREA MERCHANDISER
Swire Coca Cola
08.2020 - 02.2021
HIGH SCHOOL - undefined
Highline High School
BACHELOR OF SCIENCE (B.S.) - Business Administration
Southern New Hampshire University