Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Davis Smith

Houston,TX

Summary

Efficient and positive customer service professional with several years of experience and knowledge of account development, client relations, and customer needs assessment. Aiming to leverage my skills to successfully fill an Account Executive position. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Excels at identifying client needs and concerns to improve engagement strategies and overall service.

Overview

5
5
years of professional experience

Work History

PATIENT COORDINATOR

NeuMed Urgent Care & IV Therapy
05.2023 - Current
  • Provides customer service by greeting patients, processing and verifying insurance
  • Responsible for front desk duties including: greeting customers, opening and closing the clinic
  • Promotes organization by selling memberships to customers
  • Assists in the collection of co-payments and other payments as needed
  • Receives bonuses for 5
  • Reviews
  • Supports clinic by keeping a clean working environment.

PROJECT MANAGER

Suntuity Solar
04.2022 - 01.2023
  • Responsible for generating revenue and assisting the installation process of solar panels
  • Develop leads through cold calling and canvasing.

SALES REPRESENTATIVE

Building Professionals-Texas
11.2021 - 01.2022
  • Developed new accounts for the company by scheduling property walks, visiting potential clients' facilities
  • Gathered information related to proposal development for prospective clients
  • Assessed clients' facilities to offer additional services provided by BPT.

OUTSIDE SALES TECHNICIAN

Clean as a Whistle
10.2020 - 10.2021
  • Maintained excellent client satisfaction ratings through outstanding service delivery
  • Met frequently with technical, product management, and service personnel to stay current on company offerings and business policies
  • Communicated with clients about other cleaner/protection services they may need
  • Rug department responsible for $60,000 in sales each month.

INSIDE SALES REPRESENTATIVE

Remedy Roofing
01.2020 - 06.2020
  • Promoted to inside sales; responsible for acquiring new commercial and residential leads through interpersonal contact
  • Trained all new recruits; assessed post-sale customer service satisfaction.

LEAD GENERATOR

Remedy Roofing
06.2019 - 01.2020

Education

Current student -

UH-D

Texas State University
San Marcos, TX

Texas A&M University

Blinn College (Blinn Team)
College Station, TX

Skills

    • Patient Confidentiality
    • Customer Service
    • Insurance Verification
    • Professionalism
      • Computer Proficiency
      • Time Management
      • Attention to Detail

References

Available upon request

Timeline

PATIENT COORDINATOR

NeuMed Urgent Care & IV Therapy
05.2023 - Current

PROJECT MANAGER

Suntuity Solar
04.2022 - 01.2023

SALES REPRESENTATIVE

Building Professionals-Texas
11.2021 - 01.2022

OUTSIDE SALES TECHNICIAN

Clean as a Whistle
10.2020 - 10.2021

INSIDE SALES REPRESENTATIVE

Remedy Roofing
01.2020 - 06.2020

LEAD GENERATOR

Remedy Roofing
06.2019 - 01.2020

Current student -

UH-D

Texas State University

Texas A&M University

Blinn College (Blinn Team)

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Davis Smith