Davit Frndzhyan
Sandy,UT
Summary
Account Executive with 5+ years of sales experience, driving profitability through prospecting, building client rapport, and effectively closing sales. Continually exceeding sales goals in competitive environments using strategic sales tactics.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Participant Relationship Manager
Morgan Stanley
South Jordan, UT
12.2021 - 09.2024
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
- Evaluated customer feedback to identify areas of improvement in products or services offered.
Account Executive
SpotOn
Sandy, UT
02.2021 - 07.2021
- I work on the entire sales process from beginning to end
- I have to find all my own leads either by cold calling or referrals/networking
- I have to sell myself before I sell the product and make those cold leads into warm leads which can take a whole lot of following up
- What I do is sell merchant processing equipment front end and back end
- Ex
- Of Front End: POS terminals, mobile swipers etc
- Ex
- Of Back End: Loyalty and Reward programs, Review tracker, etc
- Mainly work with small to mid sized businesses but can also work with Large Chains
- Most good leads will be small to mid sized businesses.
Customer Service Representative
Lending Club
Lehi, UT
12.2019 - 05.2020
- Protected customer and company information with strict use of established security procedures
- Recaptured customer loyalty with expertise in de-escalating conflicts and building personalized solutions
- Answered customer questions about policies and procedures with friendly and knowledgeable approach
- Implemented solutions for service issues and recorded customer interactions in Zendesk.
Inside Sales Representative
Clearlink
Sandy, UT
11.2018 - 11.2019
- Leveraged sales and negotiation skills to address objections and close sales
- Processed customer orders and contracts efficiently to foster continuous satisfaction
- Redirected and overcame sales objections by employing persuasive communication skills
- Promoted products more successful with in-depth knowledge of each scientific or technical advance.
Customer Service Representative
Mountain America Credit Union
Sandy, UT
10.2017 - 11.2018
- Protected customer and company information with strict use of established security procedures
- Resolved customers' service or billing complaints by performing activities such as refunding money or adjusting bills
- Referred unresolved customer grievances to designated departments for further investigation
- Resolved issues based on thorough investigations of concerns
- Helped improve processes and products by relaying customer feedback.
Sales Representative
Best Buy
Sandy, UT
10.2015 - 02.2017
- Overcame objections with effective product demonstrations and persuasive communication skills
- Exceeded quotas frequently with continuous product pushes and attention to customer needs
- Improved sales process by delivering feedback to management
- Highlighted products with creative and engaging merchandise displays.
Education
Alta High School Diploma -
Sandy, UT01.2015
Skills
- Product Sales
- Customer Relationships
- Call management
- Complaint resolution
- CRM experience
- Exceptional written and oral communication
- Overcoming Objections
- Product Knowledge
- De-Escalation Techniques
Languages
English
Professional
Armenian
Limited
Certification
SIE License and am currently studying for Series 7 and 66.
Timeline
Participant Relationship Manager
Morgan Stanley
12.2021 - 09.2024
Account Executive
SpotOn
02.2021 - 07.2021
Customer Service Representative
Lending Club
12.2019 - 05.2020
Inside Sales Representative
Clearlink
11.2018 - 11.2019
Customer Service Representative
Mountain America Credit Union
10.2017 - 11.2018
Sales Representative
Best Buy
10.2015 - 02.2017
Alta High School Diploma -
Similar Profiles
Raunak MotiwaleRaunak Motiwale
Associate, Syndicate Operations at Morgan StanleyAssociate, Syndicate Operations at Morgan Stanley
Stevland PoliteStevland Polite
Vice President Institutional Securities Technology at Morgan StanleyVice President Institutional Securities Technology at Morgan Stanley
YASH SHIVKARYASH SHIVKAR
Quality Assurance Associate - GFC at Morgan StanleyQuality Assurance Associate - GFC at Morgan Stanley
Joshua WeinsteinJoshua Weinstein
Intern at Morgan StanleyIntern at Morgan Stanley
Ovi StephensonOvi Stephenson
Cook at Via 313Cook at Via 313