Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
5
5
years of professional experience
Work History
Illinois Opportunity Works
Bethel Family Resource Center
05.2025 - 08.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Passionate about learning and committed to continual improvement.
Organized and detail-oriented with a strong work ethic.
Pricing Team Member
Meijer
10.2024 - 04.2025
Optimized revenue generation by developing targeted promotions that aligned with consumer preferences and buying patterns.
Assisted in implementing new pricing software, ensuring a smooth transition and minimal disruption to workflow.
Maintained accurate records of all pricing activities, facilitating better organization and data-driven insights.
Maintained open lines of communication with sales representatives, providing them with up-to-date information on current promotions or special offers.
GENERAL LABORER
U Care Remodeling
12.2022 - 10.2024
Assisting with demolition
Material handling often helps transport materials and supplies to and from renovation sites.
Assisting with tasks like holding materials, fetching tools.
Keeping the work area clean and organized for safety and efficiency
Erecting temporary barriers for safety, or laying down protective coverings to prevent damage to floors or surfaces
CART ATTENDANT
Sam’s Club
08.2021 - 09.2022
Offered carts to patrons.
Removed broken and unserviceable carts from inventory for repair.
Collected carts left in parking areas and returned to retail stores.
Gathered and consolidated carts, freeing up additional cart return spaces.
Periodically disinfected carts preventing spread of disease.
Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
CREW MEMBER
Culver's Restaurant
08.2020 - 07.2021
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Trained new team members on procedures, customer service, and sales techniques.
Packaged menu items into bags or trays and placed drink orders into carriers.
Escalated problems or complaints to relevant supervisor or manager for resolution.