DAVON JENKINS
Laplace,LA
Summary
Experienced with managing passenger needs and airport operations efficiently. Utilizes strong communication and problem-solving abilities to enhance customer experience and operational flow. Knowledge of safety protocols and customer service principles ensures smooth and secure airport operations.
Overview
10
10
years of professional experience
Work History
Customer Service Agent
Spirit Airlines
Kenner, Louisiana
01.2017 - 01.2020
- Provided exceptional customer support to passengers during check-in and boarding processes.
- Resolved passenger inquiries and concerns efficiently, enhancing overall travel experience.
Ramp Agent
Southwest Airlines
Austin, Texas
01.2021 - 06.2022
- Operated baggage handling systems to ensure timely loading and unloading of cargo.
- Conducted safety inspections of ground equipment to maintain operational efficiency.
RAMP AGENT
Delta Air Lines
Austin, Texas
- 02.2023
- Helped my crew with loading, unloading, and transporting passengers' bags to baggage claim.
- Followed safety rules by wearing the correct PPE.
- Ensured all the equipment was properly working before the aircraft arrived.
Driver
Uber
Louisiana
04.2018 - Current
- Navigated city routes efficiently to ensure timely passenger arrivals.
- Communicated effectively with passengers to enhance their experience.
Education
undefined
Destrehan High School
Destrehan, LA01.2013
Skills
Team Leadership, Safety Management (Experienced), Aircraft Operations (Experienced), Problem Solving (Experienced), Customer Service (Expert), Aircraft Towing (Experienced), Team Supervision, Equipment Operation
Timeline
Ramp Agent
Southwest Airlines
01.2021 - 06.2022
Driver
Uber
04.2018 - Current
Customer Service Agent
Spirit Airlines
01.2017 - 01.2020
undefined
Destrehan High School
RAMP AGENT
Delta Air Lines
- 02.2023