Davon Jones
Baltimore,MD
Summary
Organized Operator provides strong organizational and analytical skills. Specialized expertise in data management, analysis and communication. Thorough understanding of government mandates that dictate workplace safety enforcement. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Skilled Service Manager knowledgeable about forecasting department goals and objectives. Highly effective at driving quality and service improvements to cultivate loyal, satisfied customers. Hires, trains, motivates and monitors performance of all service department staff. Skilled at optimizing shuttle routes for maximum customer satisfaction, fuel efficiency and time savings. Excellent interpersonal, communication and problem-solving abilities. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Yard Lead
Shell Petroleum Development
Baltimore, MD
02.2022 - Current
- Used hand trucks and forklifts to unload, load and transport items.
- Analyzed inventory reports to determine stock levels needed to meet customer demands.
- Assisted in developing strategies for improving customer service levels in the yard area.
- Classified defects from finished orders for record tracking and statistics.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
Transit Bus Operator
Maryland Transit Administration MTA
Baltimore, MD
12.2018 - 02.2022
- Assisted passengers with mobility devices in boarding and disembarking safely.
- Announced stops clearly to help passengers disembark at correct locations.
- Announced stops to passengers.
- Upheld strict DOT reporting records for trips, vehicles and notable incidents.
- Complied with local traffic regulations and safety requirements for bus operation.
Maintenance Supervisor
Edgewood Management Corporation
Gaithersburg, MD
06.2014 - 04.2017
- Inspected facilities to determine problems and schedule necessary maintenance.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Implemented new technologies that improved overall operational efficiencies within the department.
Education
High School Diploma -
Northwestern High School
Baltimore, MD06-2007
Skills
- Warehouse Operations
- Yard Management
- Shipping and Receiving
- Loading and Unloading
- Job Planning
- Supply Coordination
- Inventory Replenishment
- Electrical Troubleshooting
- Materials Requisition
- Route Planning
- Bus Cleaning
- Passenger Assistance
- Vehicle Inspection
- Emergency Procedures
Accomplishments
- MTA Customer Service Champion
Certification
- Commercial Drivers License-January 2019-January 2022
- Class B CDL-January 2019-January 2024
Timeline
Yard Lead
Shell Petroleum Development
02.2022 - Current
Transit Bus Operator
Maryland Transit Administration MTA
12.2018 - 02.2022
Maintenance Supervisor
Edgewood Management Corporation
06.2014 - 04.2017
High School Diploma -
Northwestern High School