Davon Pierce
Chicago,IL
Summary
Dynamic and results-driven professional with extensive experience in customer service and inventory management at Walgreens. Proven ability to enhance customer satisfaction and streamline operations, while effectively handling cash transactions. Recognized for developing strong customer relationships and implementing promotional displays that drive sales and improve store performance.
Overview
8
8
years of professional experience
Work History
Shop Assistant
Mo Graphics and Design
06.2020 - Current
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Assisted customers in selecting graphic design services, enhancing overall customer satisfaction.
- Processed transactions efficiently using point-of-sale systems, improving checkout speed and accuracy.
- Developed visual merchandising displays to attract customers and promote new products effectively.
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Checked incoming orders and organized new stock.
Warehouse Associate
Amazon
08.2025 - 01.2026
- Operated material handling equipment to efficiently move and organize inventory.
- Coordinated shipping and receiving processes, ensuring timely dispatch of orders.
- Implemented safety protocols, reducing workplace accidents and promoting compliance.
- Mentored new associates on best practices for inventory management and order fulfillment.
- Streamlined warehouse operations by optimizing layout for improved workflow efficiency.
- Collaborated with team members to achieve daily productivity targets consistently.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Sales Associate
Walgreens
07.2018 - 06.2021
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed inventory levels, ensuring stock availability and minimizing waste.
- Operated point-of-sale systems efficiently, processing transactions accurately.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Developed strong relationships with customers, encouraging repeat business and loyalty.
- Implemented promotional displays, enhancing product visibility and driving sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma - General Studies
Perspectives Charter High School of Chicago
Chicago, IL2018
Skills
- Customer service
- Cash handling
- Product knowledge
- Inventory management
- Inventory control
- Store maintenance
- Stock replenishment
Timeline
Warehouse Associate
Amazon
08.2025 - 01.2026
Shop Assistant
Mo Graphics and Design
06.2020 - Current
Sales Associate
Walgreens
07.2018 - 06.2021
High School Diploma - General Studies
Perspectives Charter High School of Chicago