Davon Watson
Spokane Valley,WA
Summary
Accomplished Compliance Specialist with Homeland Security US Department, adept in regulatory compliance and risk assessment. Enhanced operational efficiency by 20% through strategic planning and team collaboration. Proficient in auditing processes and relationship building, delivering exceptional results in high-pressure environments. Recognized for strong problem-solving skills and effective communication.
Self-assured individual trained to be focused Compliance Specialist bringing more than 3 years working for Federal organization. Determined to exceed expectations and promote developed skills in Firearm Handling & Safety.
Smart decision-maker promoting 5 years of expertise in Sales. Educated and talented to work in demanding environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Compliance Specialist
Homeland Security US Department
07.2021 - 07.2024
- Managed quality programs to reduce overdue compliance activities.
- Served as subject matter expert by advising staff and customers and working directly with external agencies throughout audits or to remedy compliance issues.
- Performed quality control reviews of all loan packages to check adherence with federal and state regulatory requirements.
- Supported team by pitching in to complete special projects.
- Developed improvement and corrective action plans to bring operations in line with requirements.
- Assisted investigation and risk management teams with fraud investigations and risk identification.
- Supported and trained customers on compliance-related issues.
- Updated [Software] spreadsheets with latest data to enhance strategic planning.
- Prepared documentation and records for upcoming audits and inspections.
- Helped create training programs to handle system-wide issues and maintain compliance.
- Stayed current with latest changes to applicable regulatory standards and company procedures.
- Reviewed audit and monitoring reports related to consumer and client activities.
- Performed quality reviews to uncover workflow and communication issues.
- Coordinated daily operations for team of 20 personnel and established goals for training programs.
- Conducted safety briefings for squad members prior to missions.
- Operated and maintained $8.5M worth of heavy vehicles, serialized assets, weapons, machine guns, naval guns and artillery.
- Identified parts and services to maintain Firearm equipment and provided timely solutions to continue operations.
- Monitored and reported enemy activity to command center.
- Instructed squad members on proper use of weapons and equipment.
- Helped restore war-torn areas by contributing to reconstruction operations.
- Led soldiers through successful engagements with enemy forces.
- Analyzed terrain to identify advantageous positions for operations.
- Accounted for weapons, munitions and associated equipment, creating inventories and replenishing.
- Built and maintained operational instructions to provide guidance, supporting well-executed field and tactical operations.
- Conducted firing range operations and charted courses of fire, strategically avoiding enemy encroachment and protecting service members where possible.
- Conducted operational checks of ducts and other sheet metal installations to determine product quality.
- Fulfilled output requirements while consistently reducing scrap levels.
- Analyzed and responded appropriately to emergency situations.
- Turned valves and dials of machines to regulate pressure, temperature and feed rates and to set cycle times.
- Set up and performed maintenance on fab and machine shop machines.
- Inspected individual parts, assemblies and installations for adherence to specifications and building codes.
- Coordinated tasks and determined correct amount of material required to complete assignments.
- Drilled and punched holes in metal for screws, bolts and rivets quickly and efficiently.
- Determined machine adjustments and material requirements for high quality production.
- Developed strong communication and organizational skills through working on group projects.
Warehouse Logistics Supervisor
Homeland Security US Department
07.2021 - 07.2024
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Enforced team adherence to safety regulations and protocols.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Resolved conflicts between team members and addressed complaints or grievances.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Determined staffing needs, developing schedules to staff all shifts.
- Monitored production levels and implemented measures to increase output.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Met or exceeded production goals and objectives by following strict procedures.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Handled day-to-day shipping and receiving overseeing more than 3k packages per day.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Developed and implemented strategies to improve team productivity and efficiency.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Assigned tasks to team members to complete within designated time frames.
- Monitored progress of tasks to provide feedback for improvement.
- Trained new team members on proper and safe use of tools and equipment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Line Cook
Mohegan Sun Casino
07.2019 - 10.2022
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Grilled meats and seafood to customer specifications.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Checked food temperature regularly to verify proper cooking and safety.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Developed strategies to enhance catering and retail food service revenue and productivity goals.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared and cooked meals according to recipes and customer specifications.
- Developed innovative, creative menu items and recipes.
- Managed inventory and ordered food and supplies to maintain adequate stock.
Sales Specialist
Verizon Wireless
05.2021 - 03.2022
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Provided first-rate service to all customers and potential customers.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Trained new employees on customer service, money handling and organizing strategies.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Attended monthly sales meetings and quarterly sales trainings.
- Drafted, finalized and submitted paperwork to complete sales.
- Recorded accurate and efficient records in customer database.
- Contributed to team objectives in fast-paced environment.
- Generated advertising brochure for vendor use.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Contributed to event marketing, sales and brand promotion.
- Developed, maintained and utilized diverse client base.
- Built relationships with customers and community to promote long term business growth.
- Kept detailed records of daily activities through online customer database.
- Set and achieved company defined sales goals.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Informed customers of promotions to increase sales productivity and volume.
- Met existing customers to review current services and expand sales opportunities.
Auto Detailer
Magic Touch Hand LLC
01.2018 - 08.2018
- Shined vehicle windows and windshields to remove water spots.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Washed cars and trucks daily for auto dealership.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained clean, tidy and safe work environment.
- Applied protective agents, including sealants, to protect surfaces.
- Wiped down and polished interior and exterior surfaces.
- Polished windows and mirrors of vehicles and equipment.
- Removed dirt and debris from vehicle and equipment interiors.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Applied wax and sealants to exterior of vehicles and equipment.
- Maintained records of cleaning activities.
Lawn Care Technician
Ace Landscaping Lawn Care
11.2017 - 05.2018
- Developed lasting customer relationships and grew network over time.
- Diagnosed lawn and garden issues and recommended targeted solutions.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Applied fertilizer and other nutrients to lawns to promote healthy growth.
- Assisted in design and installation of lawns, gardens and other landscaping features to enhance aesthetics of outdoor spaces.
- Maintained and serviced lawn care equipment to enhance longevity.
- Seeded, sodded and hydroseeded lawns to provide visually appealing outdoor space.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
- Developed estimates and presented customers with bids for lawn care services to help with planning.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Educated employees and members of public on plant biology and health.
- Installed stonework according to landscape design plan and client specifications.
- Assisted with irrigation system maintenance and repair.
Education
High School Diploma -
Norwich Technical High School
Norwich, CT06.2019
Skills
- Auditing processes
- Compliance
- Information gathering
- Investigation techniques
- Compliance monitoring
- Information security
- Training delivery
- Internal auditing
- Compliance oversight
- Due diligence
- Documentation skills
- Documentation review
- Corrective action plans
- Corrective actions
- Investigations expertise
- Compliance protocols
- Precision machining
- Ballistics
- Soldering techniques
- Safety procedures
- Hand tools proficiency
- Quality control management
- Blueprint interpretation
- Safety protocol adherence
- Tactical training
- Ammunition handling
- Legal compliance
- First aid training
- Shooting techniques
- Instructional skills
- Academic advisement
- Teamwork
- Peer relationships
- Technical instruction
- Load planning
- Order fulfillment
- Warehouse management systems
- Lean principles
- Warehouse operations
- Shipping and receiving
- Transportation coordination
- Logistics planning
- Materials handling
- Risk assessment
- Demand forecasting
- Prioritization
- Operational efficiency
- Problem resolution
- Equipment operation
- Machine operation
- Material handling and moving
- Regulatory compliance
- Job site management
- Project coordination
- Material ordering
- Disciplinary procedures
- Employee development
- Sales solution development
- Relationship selling
- Product recommendation
- Upselling and cross selling
- Territory management
- Inquiry handling
- Account management
- Cash handling
- Sales strategy development
- Distributor product training
- Closing techniques
- Telemarketing expertise
- Sales enablement
- Inventory coordination
- Prospecting skills
- Sales training
- Performance tracking
- Sales funnel management
- Relationship building
- Staff education and training
- Sales expertise
- Call center operations
- FLUENT IN English
- Objection handling
- Team collaboration
- Needs assessment
- Sales presentations
- Strategic analysis
- Inventory maintenance
- Customer service and care
- Food rotation
- Recipe preparation
- Ingredient inspection
- Food presentation
- Portioning
- Prep work
- Grilling techniques
- Knife skills
- Kitchen equipment management
- Foodservice sanitation
- Problem-solving
- Recipe adaptation
- Vendor liaison
- Food safety standards
- Professional attitude
- Kitchen operations
- Prepared foods plating
- Contamination control
- Quality control
- Kitchen organization
- Food allergen safety
- Effective prioritization
- Highly motivated
- Food presentation talent
- Recipe adherence
- Line management
- Reliable and trustworthy
- Food plating
- Food safety knowledge
- Crew training
- Recipe customization
- Line station oversight
- Food spoilage prevention
- Active listener
- Ingredients measuring
- Order accuracy
- Portion control
- Inventory management
- Attention to detail
- Ingredient stocking
- Team coordination
- Punctual and honest
- Customer service
- Dish preparation
- Kitchen station setup
- Kitchen sanitization
- Appetizer preparation
- Food preparation
- Following cooking methods
- Stock rotation
- Meat cutting
- Portion management
- Cleaning and organization
- Sauce preparation
- Food storage
- Soup preparation
- Deep fryer operation
- Flambéing expertise
- Grill operation
- Special dietary requirements
- Quality assurance and control
- Supply management
- Workload management
- Food storage procedures
- Garnishing
- Kitchen sanitation
- Equipment maintenance
- Head chef collaboration
- Ordering and stocking
- Recipe creation
- Menu planning
- Menu item memorization
Certification
- ServSafe
- CSP - Certified Sales Professional
- NRA Basic Rifle Instructor
- NRA Basic Shotgun Instructor
- NRA Home Firearm Safety Instructor
- NRA Personal Protection in the Home Instructor
- NRA Basic Pistol Instructor
- Certified Law Enforcement Analysts (CLEA)
- EPA Amusement Operators Safety Certification (EPA)
- Expert Infantryman Badge (EIB)
- Special Forces Certified
- CPR/AED Certified - December 2023
- Combat Medic 91B Diploma
- Ranger Certified
Languages
English
Full Professional
French
Full Professional
Japanese
Full Professional
Timeline
Compliance Specialist
Homeland Security US Department
07.2021 - 07.2024
Warehouse Logistics Supervisor
Homeland Security US Department
07.2021 - 07.2024
Sales Specialist
Verizon Wireless
05.2021 - 03.2022
Line Cook
Mohegan Sun Casino
07.2019 - 10.2022
Auto Detailer
Magic Touch Hand LLC
01.2018 - 08.2018
Lawn Care Technician
Ace Landscaping Lawn Care
11.2017 - 05.2018
High School Diploma -
Norwich Technical High School