Davontae Smith

Responsibilities:

• Triage investigations of cyber related events following documented processes and procedures
• Accurately and completely document workstreams/analytical case notes and final documentation reports in the appropriate case management system
• Assist in regional shift turnovers, discussing the status of existing & emerging security incidents
• perform log analysis, meta data analysis & detailed forensic investigations
• Contribute/escalate information pertaining to investigative findings that prioritize risk reduction & could aid in preventing or reducing risk of cyber exploitation
• Assist in named events, & BAU/Complex/Cloud cases in any capacity necessary to bring all security incidents to closure or as indicated by SOC IR management

Accomplishments:

• Led a multi team effort in the development of a non punitive training assignment workflow that aligns appropriate remedial training opportunities with observed violations of existing information security policies
• Developed reporting passive reporting functionality to capture SIRT generations metrics capable of providing a snapshot view of cyber security events within the organization to assist strategic decision making
• Led organizational enhancement efforts for existing 3rd party engagement documentation designed to ensure rapid, effective of partnered organizations who have experienced a data breach event.
• Led led organizational effort to enhance the investigative report writing process utilized by a multi-regional Security Operations Center
• Developed an investigative report writing process through which security professionals succinctly elevate previously unreported security concerns to senior security & business leadership.

Responsibilities:

• Actively monitor, research & report on cyber threats with a direct or indirect impact to the Citi brand
• Develop and manage process documentation surrounding email compromise in partnered organizations to assess, remediate & report on any internal impact
• Develop, maintain & present monthly email cyber threat summaries through the analysis of vendor & OSINT data
• Develop written analytical reports and give presentations
• Triage information received from vendors and process that information through previously defined internal workflows
• Manage third party vendors to ensure proper delivery of services
• Develop & maintain analytical training documentation designed to onboard new analysts & increase vendor software familiarity
• Manage meetings with internal stakeholders to address open issues and identify process improvements
• Actively engage in liaison activities with intelligence communities, Law Enforcement, Industry Associations, peer institutions, and information sharing communities
• Apply developed communication and diplomacy skills to guide and influence decision makers

Accomplishments:

• Developed a weekly phishing intelligence report product designed to keep analyst up to date with the current phishing threat landscape, both internal & external to Citi
• Developed operational process for the identification & reporting of high confidence business email compromise events observed within traffic sent to Citi employees from both partnered & non partnered 3rd party entities

• Develop, maintain & coordinate communication between multi-functional teams across separate organizations to complete over 55 successful transactions
• Assisted first time home buyers through the identification, negotiation & successful acquisition over 30 properties
• Coordinate over 50 virtual & in person client strategy sessions, utilizing updated market data to provide informed guidance around negotiation strategies
• Called upon to mentor new & struggling agents based on sales track record & performance
• Exceeded national average of $2.7 million in sales volume by $10 million in the year 2020

• Assisted in developing, implementing and monitoring compliance to AXP and information Security policies, standards and procedures, and other policies and standards as appropriate
• Enforce security policies by administering and monitoring profiles, reviewing violation Reports and investigating possible exceptions
• Prepares materials (reports, presentations, training documentation) on current information security events to develop training scenarios, response procedures, and to enable informed decision making by high level leadership
• Lead cyber security exercises to evaluate the efficiencies and flaws to the benefit of the organization's current security posture
• Investigate and resolve network and endpoint security events while adhering to the cyber security life cycle
• Develop high fidelity alerting through malware analysis and reverse engineering
• Maintain internal documentation library, ensuring that the procedural documentation and training material reflects the organizations latest SOP's

• Implement system and network security protection features for telecommunication systems, networks & information systems to ensure secure and reliable communications
• Conduct inspections of IS to establish compliance in line with DoD policies and regulations
• Provide time sensitive remote/onsite support for 40 DSS special agents operating throughout the western region of the United States
• Provide technical guidance and training to Industrial Security & Counterintelligence Special Agents regarding security and operational requirements governing DoD and industry systems
• Installed, managed, and monitored information system security software and applications in accordance with DoD policies, regulations, and procedures
• Install, troubleshoot, evaluate, maintain & replace network equipment, information systems, and peripheral devices while preserving DoD network and system security standards

• Provide Remote Desktop Support to over 850+ commercial store locations and remote users troubleshooting POS issues, troubleshooting network cabling and communications issues, providing system and program updates, as well as file and program transfers via Cisco Anyclient VPN, Landesk & VNC viewer
• Installed, troubleshot, updated and managed security software for onsite and remote users on XP and WIN7 systems
• Performed new user system imaging and account creation/setup for standard programs as well as installation of office intercommunication, database management, emails, and telephony software's