Davonte Denson
Edmond
Summary
A highly organized and hard-working individual looking for a responsible position and the career opportunity to fully utilize my training and skills and maintain customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delivery Driver
Third Gen - Mathis Brothers
Oklahoma City
01.2024 - Current
- Ensured accurate completion of all paperwork associated with deliveries.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Assisted warehouse personnel in packing orders when necessary.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Monitored fuel level throughout shift and refueled when necessary.
- Received daily delivery instructions and route assignments from dispatch.
- Notified customers of delays to decrease calls to support.
- Transported and safely delivered items to prevent damage or loss.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Kitchen Manager
Tez Wings
Oklahoma City
04.2022 - 01.2024
- Inspected equipment regularly to identify necessary repairs or replacements.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ensured compliance with health and safety regulations.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
Mental Health Tech II
St. Anthony's Hospital
Oklahoma City
01.2021 - 05.2022
- Observed and assisted assigned mental health patients, while helping with daily living activities, therapeutic activities, and socialization.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Assisted in the development of individualized treatment plans for patients.
- Developed positive relationships with patients while maintaining professional boundaries.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Actively participated in continuing education programs related to mental health care delivery.
- Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
- Maintained accurate records of patient progress and treatment plans.
- Assisted in transporting clients to appointments outside the facility when necessary.
- Facilitated group therapy sessions under supervision of a mental health professional.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Administered medications as prescribed by physician or psychiatrist.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Supported patients in developing life skills and independence through targeted interventions.
- Utilized de-escalation techniques to manage and prevent patient crises effectively.
- Engaged patients in therapeutic activities designed to enhance mental wellness and social skills.
- Coordinated with external agencies to facilitate community-based support for patients.
- Monitored patient behaviors and reported significant changes to supervising mental health professionals.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Aided patients in performing activities of daily living.
- Assisted patients improve social relationships and engagement.
Direct Care Staff
Cedar Ridge
Oklahoma City
06.2020 - 01.2021
- Supervised and counseled disadvantaged youth. Conducted daily instruction by teaching social, interviewing and budgeting skills to wards of the state.
- Supervised activities of daily living for clients.
- Promoted a positive environment that respects the dignity of residents and clients.
- Communicated effectively with other members of the healthcare team.
- Collaborated with interdisciplinary team members in providing quality patient care services.
- Utilized appropriate techniques when dealing with challenging behaviors.
- Participated in training programs as required by state licensing regulations.
- Assisted with medication administration and documentation of treatments.
- Encouraged socialization among clients through recreational activities.
- Adhered to professional standards, facility policies and procedures.
- Responded promptly to emergency situations involving client health or safety.
- Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Used approved crisis intervention techniques in emergency situations.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Accompanied or transported clients to appointments, errands and social activities.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Assisted individuals in development of social skills to become integrated in community.
- Built strong and trusting rapport with clients and loved ones.
- Recorded client status progress and challenges in logbooks and reports.
In-School Suspension Instructor
A.B Hill Elementary School
Memphis
08.2019 - 06.2020
- Monitored student behavior and provided feedback when necessary to ensure proper conduct.
- Provided emotional support to students while they are participating in the program.
- Consulted with school administrators concerning any issues or concerns related to student behavior or academic performance while enrolled in ISS.
- Encouraged constructive dialogue between students regarding their behaviors and how they can improve them.
- Drafted reports summarizing data related to student participation in the ISS program.
- Collaborated with teachers, counselors, and other staff members to ensure that all appropriate resources were available for students who needed extra assistance or guidance while in ISS.
- Instructed students on the importance of making positive decisions in order to stay out of ISS.
- Provided guidance and support to help students develop self-discipline techniques and strategies for success.
- Maintained accurate records of ISS activities, including attendance and disciplinary actions taken.
- Recorded daily attendance to maintain accurate and complete records.
- Kept classroom neat and orderly to reduce safety impediments.
- Observed and evaluated student performance and development and provided appropriate feedback on work.
Direct Care Staff
Speck Homes Inc
Oklahoma City
06.2016 - 06.2020
- Provided emotional support and encouragement to clients during difficult times.
- Supervised activities of daily living for clients.
- Promoted a positive environment that respects the dignity of residents and clients.
- Utilized appropriate techniques when dealing with challenging behaviors.
- Participated in training programs as required by state licensing regulations.
- Ensured safety of all clients in accordance with facility regulations.
- Encouraged socialization among clients through recreational activities.
- Adhered to professional standards, facility policies and procedures.
- Responded promptly to emergency situations involving client health or safety.
- Maintained accurate records and reports related to client care activities.
- Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Assisted individuals in learning and developing new skills.
- Accompanied or transported clients to appointments, errands and social activities.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted individuals in development of social skills to become integrated in community.
- Tracked and reported clients' progress based on observations and conversations.
- Built strong and trusting rapport with clients and loved ones.
- Maintained detailed records of services performed on clients.
- Assisted clients with maintaining good personal hygiene.
- Contributed to case reviews of client status and progress.
- Recorded client status progress and challenges in logbooks and reports.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Monitored student academic progress and provided support for struggling learners.
- Facilitated communication between the school district and community partners.
- Assisted in the development of Individual Education Plans.
- Coordinated student events such as field trips, assemblies, and extracurricular activities.
Education
Health and Physical Education and Recreation -
Arkansas Tech University
05.2019
Associates - Culinary Arts
Le'Cole Culinary School
10.2018
Health and Physical Education and Recreation -
Langston University
12.2015
Physical Education -
Lane College
05.2015
High School Diploma - General Studies
Whitehaven High School
05.2014
Skills
- Direct care, direct support, home health, behavioral management, youth training and development, teaching, classroom management, general computer skills, multi-tasking, organization, verbal/non-verbal communication, reporting skills
- Delivery documentation
- Safety compliance
- Time management
- GPS navigation
- Problem solving
- Communication skills
- Customer service
- Conflict resolution
- Cargo handling
- Teamwork and collaboration
- Commercial driving
- Delivery logging
- Loading and unloading
- Heavy lifting
- Attention to detail
- Patient care
- Crisis intervention
- Behavioral observation
- Activity coordination
- Therapeutic engagement
- Group counseling
- Behavioral treatment services
- Multitasking Abilities
- Classroom management
- Staff training
- Inventory management
- Team leadership
- Equipment maintenance
- Staff supervision
- Employee monitoring
- Food preparation management
- Sanitation standards
Certification
CPR Certification, First Aid Certification
References
References available upon request.
Timeline
Delivery Driver
Third Gen - Mathis Brothers
01.2024 - Current
Kitchen Manager
Tez Wings
04.2022 - 01.2024
Mental Health Tech II
St. Anthony's Hospital
01.2021 - 05.2022
Direct Care Staff
Cedar Ridge
06.2020 - 01.2021
In-School Suspension Instructor
A.B Hill Elementary School
08.2019 - 06.2020
Direct Care Staff
Speck Homes Inc
06.2016 - 06.2020
Health and Physical Education and Recreation -
Arkansas Tech University
Associates - Culinary Arts
Le'Cole Culinary School
Health and Physical Education and Recreation -
Langston University
Physical Education -
Lane College
High School Diploma - General Studies
Whitehaven High School
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