Davonte Michel
Santa Rosa,CA
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
16
16
years of professional experience
Work History
Sales Assistant / Cashier
Walking On Water
02.2019 - 10.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Assisted customers with prompt and polite support in-person and via telephone.
Cashier / Sandwich Maker
Subway Restaurants
07.2013 - 12.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
- Greeted guests, promoted specials, and took orders.
Cashier/Lead Busser
Maria's Pizza And More
04.2009 - 02.2013
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Greeted customers entering store and responded promptly to customer needs.
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree -
Santa Rosa Junior College
Santa Rosa, CA01-2025
High School Diploma -
San Marin High School
Novato, CA06-2017
Skills
- Cash handling
- Relationship building
- Creative thinking
- Multitasking
- Attention to detail
- Building customer loyalty
Timeline
Sales Assistant / Cashier
Walking On Water
02.2019 - 10.2024
Cashier / Sandwich Maker
Subway Restaurants
07.2013 - 12.2018
Cashier/Lead Busser
Maria's Pizza And More
04.2009 - 02.2013
No Degree -
Santa Rosa Junior College
High School Diploma -
San Marin High School
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