Davonte Ransom
Las Vegas,NV
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
10
10
years of professional experience
Work History
Lead Forklift Operator
Unimacts
12.2022 - 09.2023
- Provided training to new forklift operators, ensuring adherence to safety regulations and company procedures.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
- Assisted in development of standard operating procedures for forklift operations, promoting consistent performance across the team.
- Managed daily schedules and assignments for forklift operators, ensuring optimal coverage during peak hours.
- Contributed to successful implementation of warehouse management system by providing input on operational improvements.
Sales Representative/Team Leader
Asurion
01.2020 - 04.2022
- Increased sales revenue by implementing strategic marketing plans and fostering strong relationships with clients.
- Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
- Exceeded sales targets consistently with effective management of leads and closing deals.
- Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
- Provided comprehensive training programs for new hires to ensure they were well-equipped for success in the position.
- Managed key accounts effectively, ensuring customer satisfaction and maintaining long-term customers.
Electrical Assembler Lead
ITW Buehler
07.2018 - 12.2020
- Enhanced production efficiency by streamlining assembly processes and implementing time-saving techniques.
- Reduced assembly errors by providing comprehensive training to team members on safety protocols and quality standards.
- Ensured timely completion of projects by effectively managing resources and prioritizing tasks based on deadlines.
- Maintained a safe work environment with regular inspections, hazard assessments, and employee safety training sessions.
- Mentored junior team members in best practices for electrical assembly, fostering a culture of learning and growth within the team.
- Conducted thorough testing procedures to ensure products met rigorous quality control standards before shipping to customers.
Test Technician
Mitsubishi Electric
02.2015 - 06.2018
- Conducted tests on electronic components, products, assemblies and systems to determine functional performance.
- Provided recommendations for improvements in assembly or testing procedures.
- Performed mechanical troubleshooting to identify reliability issues with material.
- Interpreted schematics and blueprints to develop run lists and ring-out sheets for new assemblies.
- Attended training to gain knowledge of program needs for test failure diagnosis and repair.
- Reduced test malfunctions by maintaining and calibrating test equipment regularly.
Customer Service Representative
Accenture
08.2013 - 02.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Associate of Science -
Winona State University
Winona, MN10.2015
High School Diploma -
Warren Township High School
Gurnee, IL05.2013
Skills
- Computer Literacy
- Team Leadership
- Organizational Skills
- Decision Making
- Forklift Operation Expertise
- Problem Solving
- Customer Service
- Equipment Maintenance
- Sales Reporting
- Strategic Account Development
- Employee Evaluation
Timeline
Lead Forklift Operator
Unimacts
12.2022 - 09.2023
Sales Representative/Team Leader
Asurion
01.2020 - 04.2022
Electrical Assembler Lead
ITW Buehler
07.2018 - 12.2020
Test Technician
Mitsubishi Electric
02.2015 - 06.2018
Customer Service Representative
Accenture
08.2013 - 02.2015
Associate of Science -
Winona State University
High School Diploma -
Warren Township High School
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