Davor Varcakovic
Fort Worth,Texas
Summary
Goal-oriented Front Desk Supervisor eager to improve team productivity and maximize guest satisfaction. Proficient in managing back-end financial and administrative functions. Excel in fast-paced environments with motivational leadership style and a hardworking mindset. Polished hospitality industry professional with exceptional knowledge of sales and marketing techniques. Highly effective in addressing patron issues and communicating with personnel to facilitate resolutions. Personable and energetic. . Resourceful Front Desk Manager known for high productivity and efficient task completion. Specialize in customer service management, conflict resolution, and administrative support. Excel in communication, teamwork, and adaptability, ensuring smooth front desk operations and superior guest satisfaction. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
14
14
years of professional experience
Work History
Front Desk Manager
Em Truck repair LLC
Mansfield, TX
01.2021 - Current
- Organized and monitored inventory levels of parts, tools, and supplies.
- Prepared documents for ordering parts, supplies, and equipment.
- Coordinated delivery schedules for incoming orders.
- Ensured accuracy in order processing and invoicing procedures.
- Assisted with scheduling appointments for clients and visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Performed preventative maintenance on mechanical equipment and machinery.
- Assisted in the installation of new machines and equipment.
- Replaced worn or defective parts with new ones.
- Delivered parts to customers in a timely manner.
- Organized and inventoried parts for delivery.
- Loaded and unloaded parts from delivery truck.
- Checked orders for accuracy prior to delivery.
- Maintained records of deliveries, including customer signatures.
- Ensured paperwork was completed correctly before delivering parts.
- Followed all safety regulations while operating company vehicle.
- Reported any problems or damage to supervisor immediately upon return from route.
- Responded to customer inquiries in a courteous manner.
- Adhered to company policies regarding safe driving practices.
- Assisted in maintaining warehouse inventory levels as needed.
- Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
Day Trader
Self-employeed
Fort Worth, Texas
01.2016 - Current
- Monitored stocks, bonds, and commodities to identify new trading opportunities.
- Analyzed financial data and market trends to determine appropriate entry and exit points for trades.
- Executed buy and sell orders for securities in order to maximize profits.
- Developed strategies for minimizing risk while maximizing returns on investments.
- Kept up-to-date with economic news and events that could affect stock prices.
- Researched industry sectors, individual companies, and their competitors to identify growth opportunities.
- Maintained records of all transactions made throughout the day.
- Reviewed performance of portfolios daily to adjust positions accordingly.
- Assessed potential risks associated with various investment decisions before making trades.
- Implemented automated systems designed to improve efficiency when executing trades.
- Bought or sold stocks, bonds and commodity futures on behalf of investment dealers.
- Forecasted generation costs, market prices and demand to make accurate trading decisions.
- Monitored market trends, competitor strategies and market suppliers to evaluate opportunities to reduce costs.
Dispatcher
HN Transport
Grand Prairie, Texas
01.2014 - 07.2016
- Found truck loads for company and self drivers, and dispatched them to routes
- Updated records of driver locations, delays, and cancellations.
- Assigned drivers to appropriate routes based on customer needs.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
- Dispatched drivers to meet daily delivery needs for company customers.
- Deal with brokers, and discuss payments for the loads
Cashier
Shell Gas Station
Fort Worth, Texas
01.2011 - 11.2012
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Cooked Food in the kitchen when needed
Education
High School Diploma -
South West High School
Fort Worth, TX08-2010
Some College (No Degree) - Basics, And Buisness, Trade
Tarrant County College
Fort Worth, TXSkills
- Transportation information
- Hospitality services
- Safety and security procedures
- Organization and recordkeeping
- Administrative support
- Fluent in English, Spanish and Serbocroation
- Order execution
- Technical analysis
- Licensed trader
- Markets and stocks
- Portfolio management
- Order management
- Software development
- Risk assessment
- Data management
- Manual labor experience
- Field labor
- Physical labor
- Exceptional collaboration skills
- Creating invoices
- Multitasking Abilities
- Self-Directed
Affiliations
- Day Trade futures
- Music production at a high quality
- Physically fit
- Skateboarding
Languages
English
Full Professional
Spanish
Limited
Croatian
Full Professional
Timeline
Front Desk Manager
Em Truck repair LLC
01.2021 - Current
Day Trader
Self-employeed
01.2016 - Current
Dispatcher
HN Transport
01.2014 - 07.2016
Cashier
Shell Gas Station
01.2011 - 11.2012
High School Diploma -
South West High School
Some College (No Degree) - Basics, And Buisness, Trade
Tarrant County College
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