Davoriya Brown

• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Checked and verified photo identification prior to granting facility access.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Monitored CCTV cameras and alarm systems for security breaches.
• Examined doors, windows and gates to verify security.
• Updated shift logs and produced daily reports to document security activities and specific incidents.

• Checked and verified photo identification prior to granting facility access.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.

•Enhanced productivity and streamlined operations through effective collaboration with fellow longshoremen in a dynamic, fast-paced environment.

•Optimized passenger handling

by efficiently managing check-in processes, coordinating with security, and ensuring timely boarding procedures, resulting in improved customer satisfaction and reduced wait times.

•Executed precise luggage tagging

to ensure accurate and efficient baggage handling, minimizing misplacement and enhancing the overall passenger experience.

•Supported swift vessel turnaround

by consistently meeting or surpassing performance metrics for loading and unloading activities, thereby improving operational efficiency.

•Accelerated processing times

through strategic stowage planning and effective organization of containerized cargo, ensuring optimal use of space and timely departures.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Proved successful working within tight deadlines and a fast-paced environment.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Minimized customer service complaints by expertly managing customer expectations during busy periods.